nashville fire department union contract

Our E-Board has extensive experience standing up to employers. "The decision to promote these nineteen was not easy considering the incredible talent we have. 224 0 obj <>stream The Union must obtain permission for such meetings in advance from the . Jx9kopKOIKNAVY$:yw An Illinois Municipal Corporation Since 1928. Download. h2T0PwJ,Nu+w/-L-wKOKyyp~HeA*\~piR H$nkg` %V Local 2928 has been fighting for first responder families for more than 38 years. hb```Nf :ZJfT&, @15qY}# >stream fmB05cxF0*Fp4Tv@%ioQ+(d -danM6I6^ w!-#`)i!8i4>C&t*Vq# . What do you think? 07-2020-IAFF-2559-CBA-Extension.pdf. h= The fire department started in May 1807 as a volunteer fire service and became a paid organization on July 24, 1860 with John S. Dashiell as the first chief. 200 0 obj <>stream endstream endobj 193 0 obj <>>>/Metadata 182 0 R/Pages 190 0 R/Type/Catalog>> endobj 194 0 obj <>/ProcSet[/PDF/Text/ImageB]/XObject<>>>/Rotate 0/Type/Page>> endobj 195 0 obj <>stream Nashville Fire Department Captain Tracy Turner isn't exactly a deep political thinker. Who We Represent Minutes & AgendasState & Federal ResourcesBoard & Committee VacanciesTown Charter, Town of Derry, 14 Manning Street, Derry, NH 03038 (603) 432-6100Website Disclaimer Government Websites by CivicPlus , Building & Property Maintenance Committee, Commercial/Industrial Property Tax Exemption Program, Derry Commerce Corridor Facade Improvement Program, Downtown Revitalization Tax Credit Program, Regional Comprehensive Economic Development Strategy, Professional, Administrative, and Technical Employees, Collective Bargaining Agreements / Personnel Policies. b) All permanent employees of the Fire Department shall not be required to become members of Lx)cal 2050 during the term of this Agreement. [=>I^,MNyS-z-RK\ie_I:HVU^oy/^y-}]de?J>bg@wGFN4+sn!WOe(UU~/76=#zm?!A}2Ov^@i;aCX7{+a\$ o'> gT}v||E)RyVlm%za0:d YSnl endstream endobj startxref If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. hbbd``b``@$Pg`bdYRH4 The Nashville Fire Department provides fire protection and emergency medical services to Nashville, Tennessee.The department is responsible for an area of 533 square miles (1,380 km 2).. History. BBB Business Profiles generally cover a three-year reporting period. 0 356 0 obj <> endobj 4. !b`C% %a,\6^ Unionized roles include: accountants, facility service workers, electricians, correction officers, state troopers, LPNs and RNs, social workers, lawyers, physicians, engineers, and librarians, among hundreds of other roles. In 1997, then-Mayor Karen Hasara pushed for the requirement to be dropped from the union's contract. The Nashville Fire Department recently started operations at its new Fire Station 32 at 4248 Andrew Jackson Pkwy. endstream endobj 229 0 obj <>stream An Illinois Municipal Corporation Since 1928. Mass.gov is a registered service mark of the Commonwealth of Massachusetts. 0 Visit Website. endstream endobj 196 0 obj <>stream (615) 226-3473. The Nashville Fire Department provides fire protection and emergency medical services to Nashville, Tennessee. 1045 0 obj <> endobj permanent Fire Department for Union membership or activities and shall permit the use of bulletin boards in fire stations for the posting of notices concerning union business and activities. 2023 Village of Gurnee. First responders assigned to Engine 32 and Medic 32 began working out of the new firehouse in mid-December. = k` An official website of the Commonwealth of Massachusetts, This page, Collective Bargaining Agreements (Union Contracts), is. endstream endobj 225 0 obj <>stream h20V0P00Q02P+-(] b h24P0Pw(q.I,I LAvvny%@9H6R024-aSK\CR+Jb in Hermitage. hYo1U^)BRIP6V~CVZX[5 mrQ B&$ "AC!A Thank you for your website feedback! Home Catalog Suggest Datasets Data Policy Developers Help. Fire Department Union Contracts. hb```f``r``d` @1f[ 4!vd@i0*c"@r`@:pbxwfbNPbcR>w 5($ma}Rr+o!~uD6=u7D- g(? endstream endobj 226 0 obj <>stream Who We Are Our staff is made up of hard-working men and women who know workers' rights. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. Collective Bargaining Agreements (Union Contracts) Over 90% of Executive Department employees are covered by a union contract. Have four (4) years of continuous service with the Fire Department D. Failure of any employee who has achieved "Class A Firefighter" rating pursuant to 6(B) or 6(C), to maint ain PARAMEDIC classification as required, will result in the following steps: 1. ]m^0;,vv[T6ppp 1369 0 obj <>stream endstream endobj 230 0 obj <>stream Please take some time to explore the site and let us know if you find anything we can improve. BBB reports on known marketplace practices. M*=h<7;2,Z-Z!t|V}_k?3 Publishing to the public requires approval. Nashville, TN 37206-3722. Rank-and-file firefighters' previous contract with the city expired in 2017, so the new deal lasts only through next June, and negotiations on the next contract will begin in March. Persons representing the Union shall be limited to Union Executive Please remove any contact information or personal data from your feedback. Contact Information. IAFF Local 2559 Full-Time CBA July 1, 2021 - June 30, 2024. %PDF-1.6 % NASHVILLE, Tenn. (WKRN) - The Nashville Fire Department celebrated 19 promotions Tuesday. 8. .q i>0@VH& .o>Yt gY|g% _ 0 KdFiuTU^W@:/yo,\ bbSW[9D?99}>hM hVmo0+PC.RTI&I Y]|~y# zIK(g`Vp!+fDH a-@[zQ>"p:Wlxg+[/ (%1h26R[$]%K[AeIU&73'1 We hope you enjoy the City of Helena's redesigned website. `|w34u=/sm393@ $x ;st2f[>hob)Mv;ep~R3Kz0um]"g?LhE$gC}q #JAR@]Emq (#J) {o=*`GNRcz'wklI[?5;.8 ^={s|& bjehX62 5iwmw Fraternal Order of Police Contract May 2019 to April 2023. Union Contracts; Union Contracts The Village of Romeoville has several different types of classifications for employees, including: . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The Union must obtain permission for such meetings in advance from the . Listing of current active Executive Bargaining Unit Job codes, Contract for Unit 1 : July 1, 2020 June 30, 2023, Memorandum - Implementation of July 2020 - June 2023 Contract, Contract for Unit 2 - July 2020 - June 2023, Contract for Unit 3 : July 1, 2020 June 30, 2023, Contract for Unit 4: July 1, 2018 June 30, 2021, Contract for Unit 4A : July 1, 2017 - June 30, 2020, MOU for Current Contract for Unit 4A (Accessible Version), SPAM January 2015 December 2017 Contract, Contract for Unit 6 : July 1, 2020 June 30, 2023, Contract for Unit 7 January 2018 December 2020, Memorandum - Implementation of Jan. 2021 - Dec. 2023 Contract, Contract for Unit 8 - January 2020 - December 2022, Memorandum - Implementation of Jan. 2020 - Dec. 2022 Contract, Contract for Unit 9: July 2020 - June 2023, Contract for Unit 10 - January 2020 - December 2022, Amendment to Current Article 4 (Accessible Version). The City of Helena administers Collective Bargaining Agreements with the following Labor Unions:Helena Fire Department - International Association of Firefighters Local # 448Collective Bargaining Agreement July 2021 through June 2024Helena Police Department -Helena Police. Be the first to review! hb```f````b`` @ 8q56\gJUO_n|Jx;yN/w%_o,omyWxq~{W{} |_1lXg#//w:c9w&TRRt\gkLd`8hr|DLCa0EN0XsAg"DAENn2g0X"'b PR P c) Under Janus v. You skipped the table of contents section. A lock icon ( Use this button to show and access all levels. 1063 0 obj <>stream |1tUxRG tc ?0{Wz/L:i"@! By C. Douglas Golden July 27, 2020 at 12:51pm. 364 0 obj <>/Filter/FlateDecode/ID[]/Index[356 20]/Info 355 0 R/Length 61/Prev 308263/Root 357 0 R/Size 376/Type/XRef/W[1 2 1]>>stream hbbd``b`qky H0X@c -$Z301c`D"` > Collective Bargaining Agreement July 2020 through June 2023(PDF,478KB), City County Building The feedback will only be used for improving the website. Download. xO0#8i/JO)MIDhlB. View on Map, T 406-447-8000 According to information supplied by the company, it offers loans, checking, and investment accounts for employees of the Nashville Fire Department. Nashville Fire Department Active Incidents Based on . Top-requested sites to log in to services provided by the state. c) Under Janus v. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 3.7 The Union may schedule meetings that are pertinent to the or Fire Union and Rescue Department business on Fire and Rescue Department property provided that the meetings are not disruptive of the duties of the employees or the efficient operation of the Department. Possess Fire Fighter I and II State of Michigan certifications. 375 0 obj <>stream %%EOF However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Well guide you through the process. {>t rlJ_-\C( z %PDF-1.6 % Chief of the Fire Department ("Town") and Local 2313 International Association of Firefighters, AFL-CIO ("Union"), a duly organized "employee organization", as defined in Massachusetts General Laws, Chapter 150E. We stand up for our members in the legislative, political, and social landscapes. L.M. ) or https:// means youve safely connected to the official website. 1355 0 obj <> endobj Freeman 1863-Oct 1865, Oct 11,1866- Oct 1867, L.M. b) All permanent employees of the Fire Department shall not be required to become members of Local 2050 during the term of this Agreement. 3. Rated ISO-5, this department proudly protects close to 5,000 people living in a 6.5 square mile area, serving 1607 residential building and 346 commercial buildings. IAFF Firefighters' Agreement 5-2-22 to 4-20-27. hmO0?n_8*M3&BP4zRTAwgcbSz=n93g$sr3MdP"(F(@(%x$'yX]tK@[$](QK\XtA'ge{7a9o7 =kztaxL_]r:~Z q:5V2nG+Z7fLL&Qt*5. 6;d]aa`w] q?[5>`kaYXx AZM!DEDTX2e(MJ`dt(Vaau,M`}!Aq)Q ^X>Mkg2HWfU3:o=bEU]imii Um)&f&7jsm4Z:3cKs,I6b(JMf4"$ j4A 6}o7@mQsCx0Z;f0D@ hg5A1fXqu2Ai&$W0Lg*l L :a0'_`0H18M`gP`Z`wewUXN0'004Ac y1f`ppguU J2 Union Duration; Administrative Support Staff: AFSCME Local 1801: 2021 - 2026: Firefighters: IAFF Local 4392: 2021 - 2026: Fire Officers: IAFF Local 4392: 2021 - 2026: Police Patrolman's Association: NEPBA Local 38: 2021 - 2024: Police Supervisors: SEIU Local 1984: 2021 - 2024: Public Works: Teamsters Local 633: 2021 - 2026: Professional . endstream endobj 233 0 obj <>stream How BBB Processes Complaints and Reviews. Below is a list of the fire stations and apparatus in use by the Nashville Fire Department. 0F$C ] .K!#}3 Nashville Firemen's Credit Union Mortgage, Mortgage, Mortgage, Mortgage, NFCU can help you with Mortgage loans; we have great options for purchases and refinancing. We will use this information to improve this page. The department currently has thirty-nine stations. 325 N. O'PlaineGurnee, IL 60031847.599.7500. endstream endobj 227 0 obj <>stream Regina, SK - Local 181. Over 90% of Executive Department employees are covered by a union contract. endstream endobj 1046 0 obj <>/Metadata 190 0 R/Pages 1039 0 R/StructTreeRoot 232 0 R/Type/Catalog/ViewerPreferences 1054 0 R>> endobj 1047 0 obj <>/MediaBox[0 0 612 792]/Parent 1040 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1048 0 obj <>stream Firdep Fire Collective Bargaining Agreement - Corpus Christi, Texas 6jU7G[S@e*6H/.O01@Qi"Nq\# qK22y`?LLg+c:i:G MD %PDF-1.6 % ICOPs Commn Op Contract 5-1-20 to 4-30-24. (@ux#Cf@@@T1&. Employer/Location Union Employees Date; AMPRITE ELECTRIC COMPANY INC NASHVILLE, TN: IBEW Local 429: 111: July 16th, 2008: Fast Electrical Contractors Inc Nashville, TN: IBEW Local 429: 25: July 16th, 2008: GEORGE D EDWARDS ELECTRIC COMPANY INC NASHVILLE, TN: IBEW Local 429: 13: July 16th, 2008: %%EOF ~0$IFC hbbd``b`$ $F pHh?Cw Action Center << Upcoming Events 72 Mon 76 4.1 The Chief of the Fire Department and/or his designated representatives (up to a total of three) and a representative of the Human Resources Division shall meet and consult on an as needed basis with three representatives of the Union on City fire service activities, health and safety, Fire Department Rules and Regulations, [3] Nashville's first motorized fire engine was put into service in 1912. Please limit your input to 500 characters. Neither are most people on social media but in Turner's case, that could cost him his job. Unionized roles include: accountants, facility service workers, electricians, correction officers, state troopers, LPNs and RNs, social workers, lawyers, physicians, engineers, and librarians, among hundreds of other roles. A current list of all Metro Nashville Fire Department Stations, Station Numbers, and addresses 2.8 "Rank" is defined by 9.6.6 of the Charter. The department is responsible for an area of 533 square miles (1,380km2).[1]. Get Directions. Gurnee Emergency Telephone System Board (ETSB), Municipal Code & Ordinance Violations: Administrative Hearings Process, Community Development Applications & Permits, Planning & Zoning Maps, Ordinances & Plans, Annual Comprehensive Financial Report (Audit), Civil Service Commission Eligibility/Promotion Lists, New Construction/Addition Permit Application, Juniper Street Water Main and Sanitary Improvements, Planning & Zoning Maps, Ordinances, and Plans, History of GFD from 1948-78 by Chief Sam Dada, Recreational Fires and Burn Permitting Process, 10 to Defend: Gurnee Police Initiatives for Safer Community Policing, Municipal Code & Ordinance Violations: Administrative Hearing Process. Contracts - Construction. 2.9 "Bargaining Unit" means all officers in positions of the classified service of the Police Department of the City, except the Chief of Police, Deputy Chiefs, Division Chiefs and Commanders. A .mass.gov website belongs to an official government organization in Massachusetts. Fire Captain Could Be Fired for Controversial Posts About BLM, Riots, Race. 1 2O`fYb 6*MhhIf0NY"~D&L=uZVLNmPWklqr.HI -Ht HAzd @FdA&RD CDYF2S 2.7 "Department" means the Police Department of the City and County of Denver. h24P0Pw(q.I,I LAvvny%@9H6R024*(ON-pqI(0 M The City of Helena administers Collective Bargaining Agreements with the following Labor Unions: Helena Fire Department International Association of Firefighters Local # 448 hbbd`b`ffb`fb`r~~abdg` JN 2020-IAFF-2559-CBA-LOA-PTO.pdf. 908 Woodland Street. s @ Jg E{R.`P:2,,O&Hwb|Aw;vfnwm[M$L[$At3HG@ R8`B#!$P94fG02pC+Y"T%8;8:::4@4`D@ RgBI Expand. The fire department started in May 1807 as a volunteer fire service and became a paid organization on July 24, 1860 with John S. Dashiell as the first chief. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. %PDF-1.7 % BBB Business Profiles are provided solely to assist you in exercising your own best judgment. A free inside look at company reviews and salaries posted anonymously by employees. endstream endobj startxref Turner has some particularly strong . endstream endobj 231 0 obj <>stream BBB Business Profiles are subject to change at any time. If you need assistance, please contact the Human Resources Division. A. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Gorby Oct 1865- Oct 1866, John Bentley Oct 1867- Oct 1869, William Stockell Oct 1869, 187183, Andrew Meaders 1883-March 8, 1884, E.M. Carell March 10, 188492; Jan 1,1894-1900, William Swann 2017Present, Please help to demonstrate the notability of the topic by citing, Learn how and when to remove these template messages, notability guidelines for companies and organizations, Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Nashville_Fire_Department&oldid=1117868263, Utility 19, Air 19, Command 19, Garage 19, This page was last edited on 24 October 2022, at 00:21. 'nX$Hx;usHE;=Yu4J| 9%9$%.!$Od ( " /+O`B%#>,ETq_=g02jh'@XUQfU>t The new station is a relocation and replacement of the former station 32 on Plantation Drive. View 400 Hearthstone Dr, Nashville, NC 27856 property records for FREE including property ownership, deeds, mortgages, titles & sales history, current & historic tax assessments, legal, parcel & structure description, land use, zoning & more. Subscribe to Changes; Share on Facebook; Fire Department of the City of Cambridge, hereinafter referred to as "Employees," has as its stated purpose the maintenance and promotion of a more harmonious relationship between the City and the members of the Fire Department who fall within the scope of this Contract in order that a more efficient and progressive public service A summary of active incidents under current response from the Nashville Fire Department. Visit MassAchieve, your resource for learning, Collective Bargaining Agreements (Union Contracts). permanent Fire Department for Union membership or activities and shall permit the use of bulletin boards in fire stations for the posting of notices concerning union business and activities. 192 0 obj <> endobj Fire Careers +-Department Roster +-Recreational Fires and Burn Permitting Process +-Bonfire or Open Fire Burn Permit Request +-Warren-Waukegan Fire Protection District +- . 4.1 The Union shall supply the Employer with an upto-date list of duly authorized - representatives (Union Executive Board), and any changes thereto within ten (10) days of such change, identifying the person who will represent the Union for all purposes of this Agreement. As a matter of policy, BBB does not endorse any product, service or business. 1052 0 obj <>/Filter/FlateDecode/ID[]/Index[1045 19]/Info 1044 0 R/Length 56/Prev 762187/Root 1046 0 R/Size 1064/Type/XRef/W[1 2 1]>>stream 198 0 obj <>/Filter/FlateDecode/ID[]/Index[192 9]/Info 191 0 R/Length 45/Prev 971992/Root 193 0 R/Size 201/Type/XRef/W[1 2 0]>>stream Until that time, the fire department put out fires and ambulances were provided by funeral homes. endstream endobj 1049 0 obj <>stream This page is located more than 3 levels deep within a topic. endstream endobj startxref Peer Support for Nashville Fire Fighters Local 140 Firefighter Cancer Support Network Assistance for Firefighters and their Family after being diagnosed with cancer. E communication@helenamt.gov, HCC Neighborhood District Representatives, Helena Municipal Court - Frequently Asked Questions. & ^\zy@6j]q6AWj:sm]H9P&L, _Sno7wD 6g Helena, MT 59601 h24T0Pw(q.I,I LAvvny%@9H6R024*(ON-pqI(0 N Collective Bargaining Agreement July 2021 through June 30 2023(PDF,5MB), Support Services Division Dispatch 6 Nashville Fire Department reviews. For more details, give us a call at (615)-226-FIRE Online Banking Login Online Banking Login Apply for Loan CEO's Message Branch Locator Learn More Rates Learn More Loans Learn More All rules and regulations of the department of fire pertaining to personnel shall protect such employment status as has been required by the provisions of the Charter of the Metropolitan Government, and nothing in such rules and regulations shall impair or diminish the rights and privileges of employees of the former City of Nashville or of Davidson County under the civil service provisions . The town has engaged Fitch & Associates to study the fire department, and while progress of the study is on time but not yet complete, Fitch was consulted as the collective bargaining agreement was finalized, particularly regarding changes to the deployment of personnel, Hart said. %%EOF Please do not include personal or contact information. Based on Nashville Fire Department Active Incidents. Collective Bargaining Agreement July 2021 through June 2024(PDF,7MB), Helena Police Department -Helena Police Protective Association 1364 0 obj <>/Filter/FlateDecode/ID[<06C3E575899D7046AE59FDAA437F09BB><1B41D716877DA14C8F34A22CEE9B3DC0>]/Index[1355 15]/Info 1354 0 R/Length 62/Prev 743054/Root 1356 0 R/Size 1370/Type/XRef/W[1 2 1]>>stream OFFICE HOURS: Monday-Friday 7:00 am - 3:00 pm *** Ph: 615-401-6133 Fax: 615-401-6135 100 Arlington Avenue Nashville, TN 37210 Please make sure your cell phone #, provider, e-mail and other personal info is up to date on your web account & at the Union Hall office. %%EOF Plus, the fire department was split among political factions, and union had delivered a no-confidence vote against then-Fire Chief Russ Steil. h246T0Pw(q.I,I LAvvny%@9H6R024*(ON-pqI(0 G She had recently recruited a police chief from outside of Illinois. h\AK0nKM_R+ANcKL2yyo=v[2.eLrh9o endstream endobj startxref 3.7 The Union may schedule meetings that are pertinent to the or Fire Union and Rescue Department business on Fire and Rescue Department property provided that the meetings are not disruptive of the duties of the employees or the efficient operation of the Department. Please limit your input to 500 characters. All firefighters are now cross trained as EMT's and Paramedics. aWS[a&8o)w Ez.r$vpSv|\cM2+B.8bnU Please let us know how we can improve this page. endstream endobj 1356 0 obj <. Share sensitive information only on official, secure websites. International Association of Better Business Bureaus. endstream endobj 232 0 obj <>stream h246P0Pw(q.I,I LAvvny%@9H6R024*(ON-pqI(0 hF File a Complaint. Collective Bargaining Agreement July 2020 through June 2023(PDF,8MB), Support Services Division Records This business has 0 complaints. WHEREAS, the Town and the Union are mutually desirous of establishing and maintaining amicable BBB Business Profiles may not be reproduced for sales or promotional purposes. Textile Recycling Drop Box at Fire Station 2, Gurnee Neighborhood Page: Garbage & Recycling Info in Gurnee, Lock, Take, Hide Theft Prevention Program, PFAS: Per- and Polyfluoroalkyl Substances, Gurnee 2020 Census Complete Count Committee, Six Flags Great America Maxx Force Noise Concerns, Learn About the Commercial Franchise Agreement, Small Business COVID-19 Assistance Information, Small Business Capital Investment Grant Program. %PDF-1.7 % The Nashville Fire Department was founded in 1924. ARTICLE 7 - LEAVE OF ABSENCE [Partial] (h) Maternity, Parental and Adoption Leave (v) Upon request of a firefighter and receipt of medical verification of pregnancy, the Fire Chief shall arrange for the transfer of such firefighter to another position within the fire department or, through mutual agreement with the association, outside of the fire department. Follow the links below to view the collective bargaining agreements with both part time and full time firefighters. 316 N Park Ave, Other Resources Nashville.gov Open Data Documentation About Data.Nashville.gov. BBB is here to help. Fire Inspector I SRk, Fire Inspector I, Fire Inspector II SRk and Fire Inspector II Article Page 35 Bereavement Leave 51 36 Holidays 51 37 Sick Leave 52 38 Vacation Leave / Personal Leave 54 39 Compensation upon Separation of Employment 55 40 Wages 56 40A Incentive Pay 58 HlSn@9w=Gg3;q(HH"G{fw~LuwUu(H!_!iIo^myAuK}Pwu9UQU*G6]-w|m*DXgx\* 69?FPlJj{2 B+?~}h6A^o i v`8!~|z,a_tMm,x0Z8_X0Bb WLn66 Ab4:Z<3Dk>c-Zy^*D+Tt$k!AFFt|_< cc/&vj9}FvEf~O,4x. Suggestions are presented as an open option list only when they are available. hb```:AX H0hv?@ dX4F/KB/`dA! + b AL- 9dr83^k >q3 2{889 v/M.g Some page levels are currently hidden. PO Box 60567. 0 On November 1, 1974, the Emergency Medical Services Division was added. Fire Department: 815-886-7227 Police Department: 815-886-7219 Public Works: 815-886-1870 Recreation Center: 815-886-6222 Water Billing: 815-886-7212; Using This Site. Menu. . Customer Reviews are not used in the calculation of BBB Rating, BBB Tip: How to choose a new bank or credit union, Need to file a complaint?