bt business contact

Search The Phone Book from BT to find contact details of businesses across the UK. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. By continuing to browse, you accept the use of cookies. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Sorry, something went wrong. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Discover solutions that are built for your business, whatever you do. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Using Wi-Fi that doesnt drop. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Create an account Are you an EE Mobile customer? Try contacting support if you still can't track your order. Online, report a fault with your broadband, phone, or BT email. Want to write to us? Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Our great-value business broadband offers fast speeds and a reliable connection. A business leased line, on the other hand, is a dedicated line just for you. Our SME solutions are for you. We offer reliable connectivity, but sometimes faults do occur. Download it now to be totally on top of things: View, pay, and download your bills. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. As your business grows, the demands on your internet connection grow too. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Discover solutions that are built for your business, whatever you do. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Weve got your order request and will be in touch soon to complete your order. Sounds good doesnt it? Terms and Conditions apply. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Visit our online customer service help and support areas View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Free from UK landlines. If you want to track a home order, click the button below. If you add all your accounts Don't worry, if you don't have the details of these accounts you can still track BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Use the contact options below once you have placed your order. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Whether you run a small or larger business, we have a BTnet solution for you. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. We know that the internet is key to your business, and downtime means lost revenue. Message. Price quoted only available on a 5-year term contract and applies to new circuits only. Its consistent, reliable connectivity for your business. We can only deal with BT Business accounts. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. This means no annoying lag or delays. You can do lots of things without picking up the phone. Tavis House London WC1H 9NA | 020 7820 6770 . Discover SME solutions Report a fault online to put things right. Our purpose is as simple as it is ambitious: we connect for good. I understand that any big company has large numbers of employees. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Phone line not working properly? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Running cloud-based applications. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. How to Buy an Online Listing . You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Choose your leased line plan Compare leased line pricing and find the best fit for your business. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Search The Phone Book from BT to find contact details of businesses across the UK. We aim to fix any faults within five hours day, night, or weekends. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. It's a little bit too early to track your order yet. Sharing files. a fault or order with your fault or order references. That means you get fast, reliable speeds. Mobile costs may vary. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Necessary to provide basic functions of the website such as page navigation. If you need help quickly, use the other contact options. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Offer ends 5 March 2023. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Read more about our network latency here. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". By phone 0800 800154. We're sorry but you need to use a different order tracker for that reference. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Price subject to survey and location. Set up and alter your Direct Debits. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Our SME solutions are for you. again. Weve updated our BT Business privacy policy. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Website. More information and review your options. Contact BT Business. You can also find the BT opening hours so you dont call when the lines are closed. Broadband & internet BTnet Best if you're on your mobile. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Change your UK billing address. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Weve broken down each way you can contact BT so you can choose the best option for you. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Got up to 250 employees? BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. The quickest and easiest way to contact us. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. All prices exclude 20% VAT. If you're on your computer, you can download WhatsApp for Desktop. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Data privacy and security practices may vary based on your use, region, and age. How does BTnet work with cloud applications? Mobile costs may vary. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. You can do lots of things without picking up the phone. Best if you're on your mobile. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Safety starts with understanding how developers collect and share your data. New BTnet EAD customers only. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. The BT phone number and IVR options are available in the table below. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. later the dashboard view will be restored. Try contacting support if you still can't BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. If you need help quickly, use the other contact options. When you have team members working from different locations, a connection you can rely on is more important than ever. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. The BT Broadband forum is filled with useful information and questions asked by other customers. Starts with VOL followed by three and eleven numbers, Oops. Related Types of Business | Related Locations. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. We aim to respond to your email within 48 hours - excluding weekends. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. That means there are no busy periods or dips in data service to worry about. We have a range of ways to get in touch for new and existing customers. AGE UK LONDON Business Description. You'll find it on your bill. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services We always aim for 100% target availability, but sometimes things do go wrong. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Starts with 5 or 6 numbers, followed by 6 numbers. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 0 to 5 employees,250+ employees,6 to 249 employees. All connections are subject to survey. Looking for help placing an order? The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. It is chaired by the chief executive. Broadband not working properly? You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Click on the button below to track the parent order. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Cookies used for marketing and advertising purposes. This is just a tiny fraction of the information contained on BT Business' contact page! Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're one of the world's leading communications services companies. Connect your people and places with smart solutions tailored to your business. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Dont miss our hassle-free ways to help yourself. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Achieve a smarter digital future with our technology and business solutions for public sector providers. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Small and medium businesses Got up to 250 employees? Search The Phone Book from BT to find contact details of businesses across the UK. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. This means finding the right BT phone number can be more difficult than you first thought. Simply follow the instructions and you might not need to call BT Broadband. Get answers to all your questions here. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Well offer the fastest fix with the first available visit youre in control to change it. When you run the tests online, well ask you simple questions, and let you know how well put things right. If you need to write to us, please check the back of your bill for the right address to use. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Mobile costs may vary. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. The Phone Book ; The Phone Book Find a Business. Search The Phone Book from BT to find contact details of businesses across the UK. Prices ex VAT. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. You need your billing account number. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. 0330-123-4567 from a mobile Report a fault online to put things right. Its really that simple to contact BT Broadband by SMS. BT Business broadband, phone line, email or Cloud Voice services not working properly? The developer provided this information and may update it over time. Starts with two letters followed by six or seven alphanumeric. Its quick, easy and available 24/7. However, a well-designed system should route a customer to the right person. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Fix Problems and faults Contact Chat, phone, or email Contact us about. Available 24/7Free from UK landlines. Get a 200Mbps leased line for 299/month (ex VAT). About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. It was ten times as fast for half the price. All day, every day. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. order and you'll shortly receive an email with an order number you can use to Be confident about transforming your business. BT business solutions Work faster, smarter, safer, and stay connected with your world. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. A BTnet Leased Line not quite right for you? Raise a general billing enquiry. Business growth needs a rock-solid infrastructure. the new account(s) in My Permissions.Go to My permissions. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. T&Cs apply. When people connect, there's no limit to the good they can do. Another great way to contact BT without calling is to use the BT live chat service. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Subject to credit check, business registration and a 5-year minimum term. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Search The Phone Book from BT to find contact details of businesses across the UK. That looks like a residential order number rather than a Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Lessons BT Business Teach Us If the system doesn't recognise what you've said, you will be able to choose from the options menu. Your order number will look like one of these. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Sometimes we can identify and fix a fault at the same time. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. T&Cs apply. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Well need your site address and postcode, and an overview of what youll be using your connection for. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? If an engineer needs to fix the fault, you can choose the best time for them to visit. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Fibre business broadband only 25.95/month. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. That's why we've been named as a leading service provider by Gartner. Compare leased line pricing and find the best fit for your business. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. View bills, set up and manage devices, check service status, speed and much more. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips.