Apply for your bus pass by visiting the GOV.UK website. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Dont include personal or financial information like your National Insurance number or credit card details. Apply for or renew your bus pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. This will be. You need to check the expiry date and apply to the council for a new one if you're is due to expire. You may be eligible for financial support. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Do not include common words or names. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. The passes will be sent out automatically but people should call the bus renewal hotline . But opting out of some of these cookies may affect your browsing experience. You will need to apply to your new local authority for a new pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Call us on 0345 200 0388 for an application form or for assistance completing one. Your bus pass will be renewed automatically. Can I use my bus pass on National Express Services? You won't need to renew your bus pass when it expires. If you email us please confirm your date of birth and current address in the email so we can fully check our records. However, you may not be allowed to use your bus pass on night buses i.e. Application forms for the 'English National Concessionary Travel Scheme . Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. No, your bus pass cannot be used on National Express services. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Currently this is at age of 66. You will receive your pass by post within 5 working days. I am an age-related bus pass holder and my current bus pass is due to expire soon. For Seniors, pricing is as follows: One-way fare: $1.00. It tells you about: Bus passes are issued for up to five years. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If you pass does not register on the card reader on the bus, we won't know the pass is being used. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. You can apply for your renewal bus pass online. It is being used by the person whose photograph and name appears on the pass. I have not had an automatic renewal what do I do? This can be done online or at a participating library. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. How do I apply for a disabled persons bus pass? Passes that were automatically renewed should be received by 1st March 2023. How long will it take to get a bus pass following a renewal/application? However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. passes that expire between January and March are in the process of being issued Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. The cookies is used to store the user consent for the cookies in the category "Necessary". If your current bus pass is due to expire within the next month, this is an indication that we . five years If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. The cards offer older and disabled people free travel in the capital Please note you will require your customer number to complete the form (This can be found on your renewal letter). For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Auto-renewal for an older person's bus pass. You should have receive your renewal form by mid-February. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Username Password Forgotten your Password? Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Completed renewal forms will be processed and new vouchers issued approx. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Calls from mobiles are likely to be considerably higher than those from landlines. For assistance with new applications: (Click the arrows below to reveal the answers). Freedom Pass expiring: How and when to renew London travel permits. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Can I use my English senior citizen bus pass in Scotland? A 5 administration fee will be required for a replacement bus pass. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Daily fare: $2.00. 5 How long does it take to renew an older persons pass? You have moved since your last bus pass was issued and not informed us. These are mostly people who have held a bus pass since at least 2008 and will now be . When can I use my concessionary bus pass in Gloucestershire? Can I use my pass on Trains? 4 Apply online. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Lancashire: These cookies track visitors across websites and collect information to provide customized ads. The county council will not reimburse you for any charges levied by medical specialists or advocates. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Older Person's bus passes will be renewed soon. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. No it is not possible to issue an age-related bus pass "with companion" entitlement. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Youll need to provide proof of identity. . If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. March 2023 renewals. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Customers will receive their new pass to the registered address at least1 week before their current pass expires. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If it has already expired, please call 0345 678 9088 to arrange a renewal. Click or tap the rating which best represents your experience. How long does it take to renew an older persons pass? What type of medicine do you put on a burn? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Changes To Renewal Of Concessionary Bus Passes. Continuing eligibility for a pass issued due to a . If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Disability-related passes can be valid for 1 - 5 years. You can find your renewal code located in the box towards the bottom of your renewal letter. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. You should continue to use your current pass, but then cut it up once your new pass arrives. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This form can be completed and returned in the envelope provided with your form. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Changes to personal details You will need to apply to this authority for a new pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The expiry date will normally be five years from your birthday. For further information see www.gloucestershire.gov.uk/fairprocessing. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. An older persons bus pass has exactly the same benefits as a disabled persons pass. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. The day and date you experienced difficulties. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. My age-related pass has now expired but I have not received a new one. Read and contribute to the 20 readers' comments . Two weeks before your current bus pass expires you should receive a new bus pass in the post. What time can I use my bus pass outside of Gloucestershire? Are you struggling with the cost of living crisis? For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Major investment in boroughs schools continues! 2 Are senior bus passes renewed automatically? Unemployed people. The cookie is used to store the user consent for the cookies in the category "Performance". You do not need to renew an igo card. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. You can apply for a disabled persons bus pass if you are a Medway resident. How much longer should the Sun remain in its stable phase? You can apply for your renewal bus pass online. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Have you moved? Residents are. As a general rule, it is usually cheaper to call during the evenings and weekends. English bus passes are not accepted in Scotland and vice versa. Concessionary bus passes will no longer be renewed automatically. This cookie is set by GDPR Cookie Consent plugin. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have any questions, please contact Essex County Council by calling0345 743 0430. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. These pages are for East Sussex bus pass holders. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. It costs 10 for a new card. I have moved into Gloucestershire. If you have an older person's pass that expires in the next two months renew online with the following links: -. What do I do with a bus pass which is no longer needed? Flexible support fund - available at . We only need this if you want us to contact you and we won't keep it once we've replied. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Renewing an older persons bus pass. What do I do about my concessionary bus pass? "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Alternatively, you can renew your pass online. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. The new pass is free. current pass expires so pass holders dont need to do anything, just wait for a No. This can be your email address or set to something memorable for you. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Using your card. Apply for or renew your bus pass. igo card for 11 to 16 year olds. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Find out which bus company you wish to comment about on our bus operator contacts page. In London, you can use your card on buses but not on the Underground Train services. Unable to drive for reasons of medical fitness. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. GCC understand there was a discount being offered for some local train travel. What are the 3 most important parts of a motherboard? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits.