virgin wifi pods setup

Here you'll find all the help you need for Virgin Media related problems and issues. Enjoy great WiFi coverage thanks to four built-in antennas that extend and maximise your WiFi coverage around your home. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. Can I use a second hand Intelligent WiFi pod? : r/VirginMedia - reddit A few more extra things to note about the WiFi Pod. The weakest area in the house is on the first floor and out towards the rear garden (the Hub is closer to the front of the house). Well, that's the theory. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. Tap it, then sign in using your Virgin account number and PIN. We expect you to get full satisfaction from our Mobile Deals and Broadband, TV, Landline Packages, and that is why weve worked hard to put together a learning and help space where all of your problems can be resolved quickly and efficiently - today. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. Need to contact Virgin Media Customer Services? However, for iPhone owners in particular, it's not immediately clear how to enable the feature. The apps available to everyone with a Hub 3, 4 or 5. HSn0]zmZ`Y+ Rwv9 Plan ahead. Be sure to position pods in central locations along the . Make sure you havent pressed the WiFi button on the side of the Booster, as this turns the WiFi on and off. Incidentally, those numbers spell out UPDATE. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. Virgin Media Hub 3, Hub 4 & Hub 5 | Hub Swaps & Upgrades Virgin Media is taking a dual-pronged approach to eliminating dead zones from your home, Virgin Media is giving away an amazing Google freebie to all customers, UK broadband boost: finally, some good news about your internet speeds, The new bundle, dubbed Intelligent WiFi Plus, is free to some customers and 5 a month for others, BT Whole Home Wi-Fi review - Boosting your broadband is now cheaper, Nest Wifi review: Fixes your broadband, saves you buying a Google Home. New pod arrived and looks exactly the same as the old one and since it arrived on Thursday its been plugged in but still a slow flashing white light and the + button in the app to add a pod says I do nit have any to install. any ideas, the hub 3 and old pod worked great so not sure why the new hub/pod won't connect. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Theres an Ethernet socket for a hardwired connection, while visual touches are restricted to a red Virgin logo on the top surface and an almost imperceptible LED light. He writes CNET's popular Cheapskate blog and co-hosts Protocol 1: A Travelers Podcast (about the TV show Travelers). When I plug the pod in halfway between the garden and the hub, this is the speed I get at the bottom of my garden: Finally, plugged into the pod's Ethernet: As a basic WiFi extender, they work. So, for example, if you fire it up at 9 a.m. on Monday, you've actually got until midnight on Tuesday -- effectively giving you two days for the price of one. Virgin send the pods out preconfigured. Does hardwiring pods improve Wi-Fi performance? - Virgin Media X Plume With more people staying indoors, home Wi-Fi has taken a battering. As part of the Plus service, you get a WiFi Pod for an additional 5/month. WhatsApp: 07305327112, Press J to jump to the feed. According to VM it can take up to 24h for the pod to settle. Amazon Eero mesh Wi-Fi review: a true rival to the Google Nest Wi-Fi? Typically, SuperPods should be placed about 9-12 meters apart through walls but can be placed up to 18-24 meters apart for large open spaces (like a large living room). Yes. That's what I'd normally expect to do myself with any other booster. Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. Dual 100/1000Base-T Ethernet with autosense WAN or LAN configuration. When ready to be paired, the Connection light will flash red. However, if you have Ethernet in your home, you can connect the pods to the Ethernet jacks in the home and that backhaul traffic will travel over the Ethernet cable. Check the Ethernet cable is securely connected from the main Booster and the Hub. Would changing my Wifi creds to match his fool the Pod into thinking its still in his house? Using this app, which is available in the Google Play Store and Apple App Store, customers will be able to test the strength of their WiFi signal in each room, manage the number of devices connected to their home network, pause devices handy when the children are up past their bedtime, and access customer support to help resolve any issues. There are double Ethernet sockets on the Pod. endstream endobj Having had the WiFi Pod plugged in for nearly six weeks, the performance is what the Wi-Fi Doctor ordered. How to setup or install virgin media pod in your home or office? Testing speeds with the TamoSoft Throughput and close to the router revealed upload and download speeds in the 90Mbps+ range (average of 74Mbps and 81Mbps respectively). M250 Fibre Broadband. Its important to leave the Boosters alone during this time, so that everything works properly. <>stream For example, Plume boasts that its system continuously learns from your use and performs self optimisations to keep things running smoothly this includes automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential. Plume recently launched a new feature, dubbed Sense, that transforms its existing SuperPod hardware into motion sensors to alert you when a potential intruder is moving around the house when all family members are out-and-about. PDF Wireless Set-up guide - Virgin Media This means your laptop will always be connected to the node with the strongest signal without you even realising anything as changed. Notify me of follow-up comments by email. Good luck. Similarly, I couldn't find a way to access the BLE functionality. Learn more. Here, Virgin uses dual-band wireless technology (speeds not disclosed), rather than a tri-band design, such as with the Netgear Orbi RBK50, where one wireless channel is dedicated for communication between satellites. Supercharged. It then rebroadcasts them - using the same name and password. Whether our customers are working, streaming, browsing, playing or keeping connected online, the combo of new Hub features and WiFi Pods provides a step-change in connectivity that wont let you down.. The Virgin Intelligent WiFi Pod is a simpler, more integrated option that works with your existing router, building a wireless mesh network. Well update this article when we hear about exactly how WiFi Pods compare with the existing Pods available from Plume in the United States. A couple of devices kept losing connectivity completely. First up, the new WiFi Pods will bring a so-called mesh network to your home. You can check our list of the best Wi-Fi extenders for other options in boosting your home Wi-Fi. Virgin Media have provided me with a test unit of their new Intelligent WiFi pods to review. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. (I did.) Simply plug it in, turn it on and let it #sync or integrate with the router. The better it is placed, and the better your broadband deal, the smoother and steadier your internet experience will be. After the lights have flashed on, connect the Booster to the Hub, using the Ethernet cable provided. The Plume powered Virgin WiFi Pod is a hexagonal-shaped device (I am tempted to call it The Hex in reference to Wandavision), and its inelegant shape makes for an awkward fit alongside another plug. The 5GHz barely connects and the 2.4GHz is a bit wobbly. Some general googling and the FAQ here hasn't explicitly answered my question so here we go. Virgin says that managing your new mesh network will be handled using the existing Connect smartphone app. Well, that's the theory. How to set up a Virgin Media Hub . Basically none. Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. Theres some room for confusion between Virgins Intelligent WiFi and its WiFi Plus service. Repeat this for all Boosters in your home: turn the power off, unplug and plug back in. You won't be able to connect Powerline adaptors, using HomePlug technology, to your Booster network. x v }GnZVmm-j-^mCOo~G?w}K_g>}Cx{Moxk^E/xs=IOxczG. O2 sim. Virgin says the best area for placement is a) out in the open and b) around halfway between the router and the blackspot area, though obviously theres room for adjustment depending on the location of mains sockets. Required fields are marked *. Now switch it on. Despite its inelegant shape, in use the Virgin Intelligent WiFi Pod is elegantly simple. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Excludes broadband faults and broadband network outages. Pick a category to get started. On the existing Booster, thats already connected to the Hub, hold the Sync button on the side for 3 seconds. As well as the new hardware to extend your Wi-Fi signal, Virgin Media has started to roll out some new software improvements. ), Preview: Virgin Media's Intelligent WiFi Plus Pods. Thats meant once reliable speeds and coverage arent quite as robust. Step 3: There's only one option here, and it's $5/250MB Daily Mobile Hotspot. Intelligent WiFi chooses the least busy connection for your devices and automatically sorts WiFi issues for you. WiFi Pod Keeps Going Green - Virgin Media Community - 4864991 Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. , Your email address will not be published. Virgin Media hasnt revealed whether these motion-sensing capabilities are also built into its Plume-developed WiFi Pods, but if so, it could be something that really sets this mesh network option apart from rival BTs Whole Home Wi-Fi mesh. BeakerUK 1 yr. ago Thanks, seems to have done something.. the pod had a double flash and has now stopped. Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. Step 2: Once you're signed in, tap Settings & Preferences. Our staff members must strive for honesty and accuracy in everything they do. Adaptive Band Steering indicates which frequency range out of 2.4Ghz and 5GHz a device should be on. Is adding yet another broadcast to the mix such a great idea? Virgin Media has announced two upgrades designed to boost Wi-Fi signal throughout your home for those struggling with dead zones not reached by their router. Yes. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. Do Not Sell or Share My Personal Information. From there, the setup is nice and simple. (That . A light should flash quickly. Other software improvements rolling out to Hub 3 and Hub 4 owners include: Virgin Media has dubbed its new software and WiFi Pod bundle Intelligent WiFi Plus. Unlike traditional boosters, these new systems allow you to move around the house on a FaceTime call without dropping signal. Sign in to My Virgin Media to check your existing package and upgrade your service today. New pod arrived and looks exactly the same as . For verification see virginmedia.com/fast. Virgin is also using the older Wi-Fi 5 technology, rather than Wi-Fi 6, as used on the far more expensive Orbi RBK852. WiFi Pods wont need to be installed by an engineer. But there's one feature I've missed: mobile hotspot. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. In order for plume pods to work effectively, the SSID cant be split. Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. Depends what you mean by "work". They're useful, but come with some annoying limitations. %PDF-1.4 Your email address will not be published. VM WiFi "pods" Experience : r/VirginMedia - Reddit Welcome to Virgin Medias help and support page. Call: 0345 454 1111 All of the products on this page are subject to survey, network capacity and a credit check. Volt M250 Fibre Broadband . 2023 CNET, a Red Ventures company. So whether it's technical issues, hub problems or you need support, we'll help you with our complete set of general help guides and answers - like our billing and payments help guides. Receive expert tips on using phones, computers, smart home gear and more. 1 Reply More posts you may like r/VirginMedia Join 6 days ago But, yeah, if you need WiFi in your attic or shed, they'll do. This device then transfers those boosted frequencies through an Ethernet cable, back into your home WiFi settings so you can enjoy faster speeds, without buffering issues. Virgin Media upgrade to boost your Wi-Fi signal throughout your home You should also note that after your hotspot period has ended, the Personal Hotspot option will disappear from the Cellular menu. Virgin Intelligent WiFi Pod Review | Trusted Reviews Where should I place my pods? - Virgin Media X Plume As it creates a mesh Wi-Fi network with the router, theres the chance for interference with other mesh systems such as Sonos, although that can be avoided by hooking your Sonos system up to Wi-Fi. At the bottom of my garden, without the pod, this is what I get on 5GHz: If youre experiencing poor WiFi coverage in your house, or office, then a WiFi Booster will help: Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Jeff Dodds, Chief Operating Officer at Virgin Media, said: Intelligent WiFi Plus is our most advanced and impressive WiFi service to date that will help remove broadband blackspots and bring faster and more reliable speeds throughout the home. You can read about how the Plume adaptive WiFi works in their whitepaper. Or, take a look at our installation guide. They are assigned to the router and the account not just able to be swapped around. Powerline networking is great - but I get that it struggles to reach the speeds offered by cable modems. Update: Want to get a little more bang for your buck? Within 2 minutes, hold the Sync button on the additional Booster for 3 seconds. Instead, Virgin Media will send the hardware in the mail. You can also tap Wi-Fi Password if you want to modify the random one created by the service. View Details & Updates. My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. Virgin Media WiFi Hub; Intelligent WiFi Technology; 132Mbps 264Mbps average download speed; 20Mbps 25Mbps average upload speed; About your speed. So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. If your WiFi Booster is working but slowly, you can check your broadband speed or follow these steps to speed it up again: Virgin media pod is an intelligent #wifi extender . Wi-Fi connections would become noticeably weaker here. Confusing info about that? If you purchase through links on our site, we may earn a commission. Turn WiFi on and offIt may sound simple but try turning the WiFi setting off and on again from the device you are using to find a stronger signal. If I'm next door to the Hub, and on 5GHz WiFi, I get these speeds: Scanning Virgins Troubleshooting section and there can be issues with Ring doorbells, too. Virgin Media's Boosters use G.Hn technology and will only connect with other kit using G.Hn. how the Plume adaptive WiFi works in their whitepaper, Join Virgin Media and get 50 bill credit, Dual-band, dual-concurrent radio operation. The big limitation is that both your 2.4GHz and 5GHz WiFi SSIDs need to have the same name and password. Virgin Media Help & Support But it does seem to come with a cost. He lives in Michigan, where he previously owned two escape rooms (chronicled in the ebook "I Was a Middle-Aged Zombie"). Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. New live support hours are Monday to Friday, 9 am - 6 pm GMT. At which point, it may be more cost effective to buy a decent router or your own mesh system. Virgin Media services are only available in eligible Virgin Media network areas. For me, stability has improved in weaker areas, coverage is better and there have been fewer connection issues. Further exclusions & legal stuff apply. Take the smaller one first and plug it into a mains socket, next to the Hub. It can be moved between rooms at a later date. Plus, if you ever need us, were on live chat from 8am to 10pm, 7 days a week. Can't find the setting on your iPhone? Intelligent WiFi reduces WiFi traffic by automatically finding quiet channels to use. We also expect our journalists to follow clear ethical standards in their work. Virgin Fibre Areas only. That means you will need to manually reconnect things which used the old name. I havent encountered any issues, but then my speakers arent in close proximity to the Pod either. endstream endobj 4 0 obj If you want to boost reliability, its a good upgrade, but if you want much faster speeds, opt for a different mesh system. So second hand ones dont work Im afraid. Connect the new Hub to the mains power supply and plug it into the wall. The Boosters will then start copying the Hubs details. WiFi guarantee included at no extra cost and up to 3 WiFi pods if needed, . To verify click here. I kinda get why they do this - better to connect to a slow but stable 2.4GHz than a flaky but fast 5GHz - but it is annoying for those of us who rely on segregated names. Restart your modem-router combo box. It lets you run a super intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to perfect for when its the kids bedtime. Create an account to follow your favorite communities and start taking part in conversations. How to enable Virgin Mobile's hotspot feature on your iPhone We follow the IPSO Editors code of practice to underpin these standards. All going well, for the majority of the WiFi Pods lifespan you wont see the light in action. So, how much of a boost does the WiFi Pod bring? That's what I'd normally expect to do myself with any other booster. The following screen instructs you to "Go to Settings/System > System Update > Update Phone," but iOS has no such option. (Turns out there's already a bookmark in there called My Account.) 8p/m extra or included with Gig1 or Volt. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Got one of our newer WiFi Pods instead? Then scroll down to Manage Mobile Hotspot and tap it. Theres also the Virgin Connect app (iOS/Android) to check on the health of the home Wi-Fi as well as search for any blackspots. 1 0 obj If it doesn't request another pod as you can get up to 3. From there, the setup is nice and simple. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Additionally, there's no plug pass-through, so this will take up a socket in your home. But, I'll be honest, I think Virgin are a bit cheeky to charge extra for these. But those features are unavailable. Re: WiFi Pod Keeps Going Green on 12-11-2021 16:28 You need to move your Pod nearer to the Hub so it can resync, and move it back. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd April 2023.