Zipperbuy reserves the right, at its sole and absolute discretion, to permanently terminate Your access to Your account at any time effective immediately, with or without notice, if We determine or suspect You have violated these Terms & Conditions, any laws, or the rights of other users or third parties. Googlemail versus Gmail - Strava recognizes both these as separate emails. Despite this, your local laws in your European Union Member State may allow you to take legal action against Strava in your Member State and to invoke certain local laws against Strava. You acknowledge and agree that the Services, any necessary software used in connection with the Services (if any), any aggregated data based on Content on the Services, and any Content available or made available on the Services contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Please gather all required documents and attach them to your answer to the ticket in the given period of time. However, our website needs a proper investigation to find out the error and rectify it. In order to prevent further malicious activity from your account we have limited access to it, because malware is a threat not only to the health of your own website but also to the other accounts hosted on the same server. What to do when your Strava account has been suspended? However, if you do not elect to mark your Content as private or available for a limited group of athletes, or later change such designation to allow such Content to be made available to anyone, you are responsible for the public nature of the content. Copying, framing or mirroring any part of the Services; Accessing the Services to monitor its availability, performance or functionality; Permitting any third party to access the Services; Using, copying, modifying, creating a derivative work of, reverse engineering, decompiling or otherwise attempting to extract the source code of the software underlying the Services or any part thereof, unless expressly permitted or required by law, and in any case, without providing prior written notice to Strava; Publishing, transmitting, distributing or storing content, material, information or data that: (1) is illegal, obscene, defamatory, threatening, harassing, abusive, or hateful or that advocates violence; (2) is harmful to or interferes with the Services or any third partys networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc. Stravas notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under the Terms. Strava shall also have no responsibility to confirm or verify the qualifications, background, or abilities of athletes using the Services. Both of us use BSNL's broadband connection. This will reduce the downtime of the website. Can I appeal my PSN suspension? Step: Send us your documents. Open the Health app, and tap Health Data. However, our website needs a proper investigation to find out the error and rectify it. If you believe in good faith that materials hosted by Strava infringe your copyright or trademark rights, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. If Zwift crashes before it reaches the main pairing or join screens, try each of these solutions: Make sure your Zwift game is updated as well as your operating system (OS). To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Strava will pay the additional cost. These are the first aids to a suspended website. Do you have any links to an activity of yours? Otherwise, you can still use your phone normally all while conserving power. What To Do When You Get Your Account Suspended - DoNotPay Fax: (714) 638 - 1478. Suspensions on PlayStationNetwork (US) Once you have installed a new copy of the website, you also need to check the status of the DNS. It can be a document to prove your identity, residence, phone number, tax information or several of those. You need to find the root directory of your account and then upload those files. Any third party trademarks or service marks displayed on the Services are the property of their respective owners. Update your email if needed. This agreement was written in English. Keep in mind that if your account was deleted we are unable to restore or access any of the deleted account's information. If you opt out of these arbitration provisions, Strava also will not be bound by them. You agree to arbitrate if there is a dispute between us (unless you reside in the European Union). You can also get a status of your DNS to check if it is active on all servers. For this reason, we ask that you not send Strava any Feedback that you do not wish to license to us as set forth above. at the end of your email - some email clients have different country codes at the end, double check if you may have used your email with or without this additional ending, If the email address associated with your Strava account is misspelled, no longer exists, or if you no longer have access to the email's inbox, your Strava account is still accessible. Then go to Strava.com to upload the files. No disconnect for elderly or disabled when temperature is >95, or medical emergency. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. We also set additional cookies that help us improve your experience, help keep you safe, perform analytics, and serve relevant ads. Strava may contact that friend via a one-time email or text message. We have detected that your www.example.com website is infected with malicious code and a huge number of email spam messages originating from it. And there's a third option: if your Zwift subscription was created on your iOS or Apple TV device, you can restart your subscription via a web browser using the instructions above. If Strava determines that the materials alleged to infringe your copyright or trademark rights do not require removal, Strava will remove those materials only pursuant to a court order declaring the content or use of the materials unlawful. When your subscription ends, your account will remain and become a free subscription. In order to access your account via the Strava mobile app after resetting your password, you must log out and back into the mobile app. Notices and counter-notices with respect to the Services must meet the then-current statutory requirements imposed by the DMCA (see https://copyright.gov/title17/92appb.html) and should be sent to the agent identified below. We endeavor to use reasonable security measures to protect against unauthorized access to your account. Next, enter your email address and password and choose "Login." Strava does not endorse and is not responsible or liable for any content, information, advertising, products or other materials on or available from such sites or resources. How to resolve "Your Account Has Been Suspended" - Reasons & Fixes Strava is not liable for your activities and no warranties are made by Strava. You are further granted a right to implement any RSS feeds located on the Services for your personal, non-commercial use, solely as described on the Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Terms. Turn on two-factor authentication on your Mac. Take a backup of your website. Get the ultimate WordPress security checklist, warning messages shown by Web browser if your website is infected, PCI Compliance Scan The Basics, and the Best Tool, Third-Party Penetration Testing Service And Why You Should Consider It, Make sure of the extent of the suspension of your website. This may be from a shared activity on social media or any emails from Strava about a friend giving you a Kudo or comment. I cannot figure out the email address associated with my account., I logged into my account and all the data is missing., I have two devices and they are both uploading activities into different accounts.. This event is the third race in our NYRR One Mile Series and will take place in Flushing Meadows-Corona Park, near the Unisphere and the Fountain of the Planets. Take note of the reference number, and our Outlook.com support will get back to you as soon as they have . This will ensure that your website is safe. Parler will likely go offline for "a while" Sunday evening given Amazon Web Services' decision to suspend the upstart social media platform after Wednesday's U.S. Capitol riot, executives said Sunday. Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. If you are a professional athlete, Strava may choose to verify your Strava account and place a badge on your profile indicating your professional status. Strava does not routinely screen or monitor the Content posted to the Services by others and, as such, does not guarantee the accuracy, integrity or quality of such Content. You can delete your account at any time. Then you'll need to enter the proxy email address (ex. If you are still unable to launch Zwift after trying these solutions, contact support. For more information about the login restriction, please refer to the following page: http . In most cases, you can get temporarily suspended or permanently banned from your social media or gaming platform account. If you are a member, you can access the Boston Bulldogs Group. They will only be merged with your existing one and will not speed up the verification process. If we work together, the processes below will help you get back into your account in an efficient manner. Log out of Strava. From the Login page, select "Forgot your password?". YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH (a) YOUR USE OR MISUSE OF THE SERVICES, (b) YOUR USE OR MISUSE OF EQUIPMENT OR PROGRAMS CREATED OR LICENSED BY STRAVA (INCLUDING, WITHOUT LIMITATION, ANY STRAVA TRAINING PLAN) WHILE ENGAGED IN ATHLETIC ACTIVITIES, (c) YOUR DEALINGS WITH THIRD-PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICES, (d) ANY DELAY OR INABILITY TO USE THE SERVICES EXPERIENCED BY YOU, OR (e) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF STRAVA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. Duplicate accounts can be created from a variety of methods. In your Google Account, you can see and manage your info, activity, security options, and privacy preferences to make Google work better for you. Tap Walking + Running Distance. Please do not create new support tickets in the meantime. You can either do it yourself or use a service like, If your WordPress website is suspended, then you can install a fresh copy of the website. Under no circumstances will Strava be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content made available on the Services. The app removed an Activity Search function, which let users browse activities posted by others. Learn how your comment data is processed. 30,000 websites get hacked every single day. You may adjust settings to prevent your profile name and profile photo from appearing in an ad. If we uncover a new route to your issue, you might be redirected to another topic to troubleshoot. On the same day, for my safety, I changed my password using my Android devide. Except as expressly permitted by applicable law or authorized by Strava or applicable third party service providers or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Services, the software or Content available on the Services (other than Content that you may submit), in whole or in part. STRAVA AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Temporarily on hold is the original scavenger hunt style of the race, but Mike has figured out a way to get as many people involved in a safe way as possible. Apostolic Teaching On Hair, This website uses Cookies. The term STRAVA, the Strava logo and other Strava logos and product and service names are the exclusive trademarks of, and are owned by, Strava, Inc., and you may not use or display such trademarks in any manner without Stravas prior written permission. If you do not have authority, you may not access or use the Services. The failure of Strava to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. Select the option to Get Started under "Download or Delete Your Account." You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another persons account, if Strava is a party to the proceeding. You understand that you, and not Strava, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Services. Create a new support ticket and select the following topics: usually respond by sending a list of documents you have to provide in order to get the account reactivated. Temporary ban - this type of ban lasts for a certain period, after which you will be able to re-access your account. All subscription fees are payable in advance. Account temporarily suspended. You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display any Content and any name, username or likeness that you post on or in connection with the Services in all media formats and channels now known or later developed without compensation to you. For your protection, we have temporarily suspended login access to this account. 6y. There may be various reasons as to why the hosting service suspended the website. Create a new support ticket and select the following topics: Suspension > Why is my account suspended? If you do not remember which email address is associated with your account, follow the prompts below to assist in finding that information. See how we collect and use your personal information in our. Similar to Strava, you will need to download the hollarhype app (from the App Store), then create an account using your email and phone number. You agree to use communication methods available on the Services only to send communications and materials related to the subject matter for which Strava provided the communication method, and you further agree that all such communications by you shall be deemed your Content and shall be subject to and governed by the Terms and applicable law (including laws regulating direct marketing communications with which you will need to comply with, as applicable). More information about the Services may be found at https://strava.com. Green should be showing. No. YOU EXPRESSLY AGREE THAT YOUR ATHLETIC ACTIVITIES (INCLUDING, BUT NOT LIMITED TO, CYCLING, RUNNING, OR FOLLOWING A STRAVA TRAINING PLAN OFFERED ON THE SERVICES) CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF STRAVA OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS. This does not always seem like a direct path to the athlete I am working with, but trust me as we navigate this journey as I have helped hundreds of athletes regain access to their account. Sorry we couldn't be helpful. This is the second of two parts of my Account Access series. They might be able to help you identify the infections and the infected files. The shocking events of the last 24 hours clearly demonstrate that President Donald Trump intends to use his remaining time in office to undermine the peaceful and lawful transition of power to his elected successor, Joe Biden. Our suite of security products include a vulnerability scanner, firewall, malware scanner and pentests to protect your site from the evil forces on the internet, even when you sleep. If your account was deleted we are unable to restore or access any of the deleted account's information. We suggest that you consult your legal advisor before filing a notice or counter-notice. Click to view larger image. You can renew your subscription at any time without opening a new account, although the subscription fees may have increased. To connect your Strava account, select "Accounts & Settings" from the upper left menu and then "Strava." Next, enter your email address and password and choose "Login." RunGap will now connect securely to your account and ask you if you would like to update your activities. We make security simple and hassle-free for thousands of websites & businesses worldwide. You have the right to opt out and not be bound by the arbitration- and class-action-waiver provisions set forth in this section by sending written notice of your decision to opt out to the following address: Strava, Inc., Attn: Legal Department, 208 Utah Street, San Francisco, CA 94103, USA. Strava too made changes to its app following its privacy debacle. Except for disputes relating to the Stravas intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents) or if you opt out of this agreement to arbitrate, all claims arising out of or relating to this Agreement and your use of the Services shall be finally settled by binding arbitration administered by JAMS in accordance with its provisions and procedures for consumer-related disputes, excluding any rules or procedures governing or permitting class actions. On the next days, I continued using my device and the laptop of my mother in order to access my account. If you lose access to your account, you will have the opportunity to write to us directly to request an appeal. Read the tips below to help you find the email address associated with your account: Follow these steps to locate or gain access to your account: > If after trying these steps you are still unable to find the email associated with your account, contact Support. STRAVA AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) YOUR CONTENT WILL BE AVAILABLE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (e) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. The second way is to use the automatic prompt. No refunds or credits will be provided by Strava, other than as set forth in these Terms. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and that the right to discovery may be more limited in arbitration than in court. We reserve the right to revoke these licenses generally, or your right to use specific links or RSS feeds, at any time, with or without cause. Third party products and services made available on the Services are made and offered directly by the applicable third party. Please review them carefully. How do I report a problem on Strava? Club administrators hereby agree to indemnify and hold Strava harmless from any and all claims arising out of your club, including but not limited to claims of intellectual property infringement. Please provide any details as to the issue you are experiencing along with the steps you have taken to troubleshoot the issue. While Strava may recommend the equipment or materials of certain third party suppliers, Strava shall have no responsibility for your acquisition or use of any third party equipment or materials and does not guarantee that third party equipment or materials will function with the Services or will be error-free. Sharing private information can pose serious safety and security risks for those affected and can lead to physical, emotional, and financial hardship. In cases where the participant refuses, they will be asked to immediately leave the event. 3.1 Remove malware from my suspended website. To the extent a translated version of the Terms conflict with the English version, the English version controls. One thing that gets to mind is I've set my Veeam backup to send me . The hosting service may assist you in identifying the cause for suspending your website. This license ends when you delete your Content or your account. Spam, bots, solicitations and fraudulent activity on Strava; Both of us use BSNL's broadband connection. RunGap will now connect securely to your account and ask you if you would like to update your activities. Below are the most common locate or merge account issue descriptions I hear from athletes. ); (3) infringes, dilutes, misappropriates or otherwise violates any privacy, intellectual property, publicity or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets or other proprietary information (including unauthorized use of domain names); or (4) is fraudulent or contains false, deceptive or misleading statements, claims or representations (such as phishing); Attempting to disrupt, degrade, impair or violate the integrity or security of the Services or the computers, services, Accounts or networks of any other party (including, without limitation, hacking, denial of service attacks, etc. A hospital trust has suspended its use of gas and air pain relief in its maternity units due to the risk of "prolonged exposure" to staff. BY ACCESSING, USING OR UPLOADING OR DOWNLOADING ANY INFORMATION OR MATERIALS TO OR FROM THE SERVICES, OR BY INDICATING YOUR ASSENT TO THESE TERMS BY CREATING AN ACCOUNT, CLICKING SIGN UP OR ANY SIMILAR MECHANISM, YOU ARE AGREEING TO THE THESE TERMS. At the top left, a message indicates why the user's Gmail account is suspended. strava account temporarily suspended Athlete. Ph: (714) 638 - 3640 When your battery drops to 20% or 10%, a prompt will automatically appear on the screen . This shows up as My email is the same on both accounts, I logged into my account and all the data is missing, or I have two devices and they are both uploading activities into different accounts. Whichever the case, if you can access each account, see the instructions below to merge accounts. If not writing then following up on cyber security news and preparing for my next article. No worries. 3.1.4 Next steps after getting rid of malware from your website. Termination of your account may include (x) removal of access to all offerings within the Services, (y) deletion of your information, files and Content associated with your account, and (z) barring of further use of the Services. Click Password & Security under your name. IF YOU DO NOT AGREE TO THE THESE TERMS, DO NOT ACCESS OR USE THE SERVICES. Website says account suspended: Check if your website is hacked or infected with malware, Steps to take after you receive Your Account Has Been Suspended from hosting provider. Jens Voigt. (Part 1). If you choose "Update" RunGap will start importing your activities . Service Areas (845) 331-8948 had some renovation work done to it that required our gas service to be temporarily disconnected. If you have any followers you can have them send you a link to your account. If you have lost access to the email on your Strava account and cannot reset your password, contact us directly to resolve this. Astra offers, among other security services, all-around security for your website. This provision does not apply to users who live in the European Union. Strava also reviews claims of trademark infringement. If your payment provider determines that there are fraudulent charges on your account resulting from use of your Payment Method at the Services, please contact us immediately via https://support.strava.com. If any court or arbitrator determines that the class-action waiver set forth in this section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes. Please provide the email addresses associated with your accounts and the steps you have taken to resolve the duplicate account issue. If you request a transfer of ownership of a club, Strava may require you to provide certain documentation. Any action related to the Terms, Content, the Services, and your relationship with the Strava shall be governed by, and construed and interpreted in accordance with, the laws of the State of California without regard to its conflict of laws principles AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE. Google offers a number of free services such as Gmail, Adsense and Google Docs that require a single Google account to access. In order to access your account via the Strava mobile app after resetting your password, you must log out and back into the mobile app. Notwithstanding the parties decision to resolve all disputes through arbitration, either party may also seek relief in a small claims court for disputes or claims within the scope of that courts jurisdiction. IN ENTERING INTO THIS RELEASE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE THE BENEFITS OF, SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, (AND ANY SIMILAR LAW OF ANY STATE, COUNTRY OR TERRITORY), WHICH PROVIDES AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. strava access to this account is temporarily suspendedtreatment for powdery mildew on ninebark strava access to this account is temporarily suspendedmartinair flight 495 pilots. a photograph submitted via Instagram). .com versus .com.uk or additional country code .de, .au, etc. Cause for such suspension or termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements, policies or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Services (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Services. We reserve the right to remove your verified status and badge, as well as cease your free subscription, at any time. The Services are intended solely for persons who are 13 years old or such higher age required in your country to use the Services. "You" means you individually or the entity that you represent. Google Maps/Google Earth Additional Terms of Service, https://copyright.gov/title17/92appb.html, Your privacy is critically important to us. In the Admin console, go to Menu Directory Users. Generally we recommend merging the account with less activities into the account with more activities and/or merging activities from a free account into your Subscription account. Best regards, You also need to remove all other files and folders that you might be using outside of WordPress. Hide the start and end points of your activities, hide a specific address or hide your maps all together - Strava's map visibility settings let you show up however you'd like. Steps to fix This Account Has Been Suspended website problem, See our Intelligent Firewall and Malware Scanner in action. The URL can be found at the top, see screenshot below. Help us improve this article with your feedback. You may switch to a different Payment Method or update your information by visiting https://strava.com/account. These Terms contain disclaimers of warranties and limitations on liability that may be applicable to you. Based on the description, I usually know which direction we need to go to resolve the issue. Strava Stay connected to . As a result, Strava has no control over the truth, accuracy, quality, legality, or safety of postings made by athletes using the Services.