lucy in the sky customer service number

. Finally, the Trust Mamma rating is four stars. Great customer service. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Facebook is showing information to help you better understand the purpose of a Page. My learning training provider was City and Guilds. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. The cost of foreign products and services may fluctuate. Date of experience: 04 February 2023. Delivery date was Feb 17-24th. It has been such a negative experience. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. Sky Support Email. Thanks for your feedback. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Here are 8 tips for writing great reviews. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. We also ensure all reviews are published without moderation. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. Our privacy policy, which sets out how we will use your information. Depending at which stage your order is at, we may be able to adjust it accordingly. Merry was very friendly, professional and helpful. A cookie is a small file which asks permission to be placed on your computer's hard drive. Not to mention that the slip underneath hardly covers anything. Thanks for your feedback. Excellent Customer Service, Quality Name Brands. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Im very disappointed. LUCY IN THE SKY - YouTube I was horrified. We're so sorry to hear about the order. Our cut-off for same-day express shipping is 1pm Pacific Time. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. Her level of customer service was fabulous. This will be automatically applied to your account attached to the email address used for the order. - Kate, Hi Paula! In the end the skirt fit very snug and my booty looks great in it. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Background and inspiration I have twice ordered from this website (years apart) and both times my items were not sent out. We do try and post a disclaimer that this does happen with sequin styles. Hi Kaylyn! She responded quickly and answered all my questions. I HIGHLY recommend NOT ordering from this place. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. I reached our to the company and got a fast response from them. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. LUCY IN THE SKY Help Centre. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. The stated ship times cannot be altered with the delivery method. Search. They are constantly moving as not to get found. There is no phone number and the chat has been disabled. I have emailed them three times and tried to do the virtual chat but it never works. Shipping was supposed to be 5 business days. WHAT INFORMATION DO WE SHARE WITH OTHERS? Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. Incredibly scammy and misleading. Is Lucy In The Sky Legit? Website Review - DECPIT All orders are subject to availability and confirmation of the order price. Yet Lucy in the Sky refuses to give a refund. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. I HAVE MY TRACKING NUMBER. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. -Kate. For international customers, return postage is the responsibility of the recipient. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. If the issue persists, we would suggest to follow up with your bank. In the case of any change-of-mind or sizing issues, we offer store credit. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. However, this is out of over three hundred reviews. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Totally disappointed! 03337591728. They have yet to respond and emails were sent over a week ago. my party is april 10. Us either! I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. would it arrive by october 26th? After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Phone Email. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. - Check in with your local post office, as packages are often held there for pick up. Pepper's Lonely Hearts Club Band. All such rights are reserved by www.lucyinthesky.com and its licensors. Do not buy from them. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. I ordered my dress september 13 it's now october 1. is it supposed to take this long? . Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). They have such cute styles, but the clothing quality is so bad. -Kate Sarika Pramod 1 review US 3 days ago Great experience! Her mom (Gene's mother's sister) has moved to France. Yes. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? She answered all the questions we had quickly and gave good advice. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. -Kate. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. This is the one Sky contact number constantly referred to as being dedicated to customer service. Were almost out of time and do not have a back up plan. Free FedEx Shipping, over US$75. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. We'd love to assist you further if you need help with returns. I have been waiting for almost three weeks and still haven't got my money back. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. This page was last edited on 12 October 2022, at 14:56 (UTC). HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Amazon.com: Customer reviews: Lucy in the Sky Products used:We havent received the products, Hi Jessica! I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. See actions taken by the people who manage and post content. Very professional. They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. I had an issue with my dress being see through and needed a replacement soon for an event. I am beyond disappointed in this company and its respect for its customers. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. Store credit took weeks. Contact us - LUCY IN THE SKY -Kate. allows you to receive photos from your camera directly to your smartphone or. Not only was she patient but she was quick and so attentive. I'm convinced company is run out of a basement and lack computer skill to process anything. We had the same issue. Do not trust this shop to deliver. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). International delivery is 5-10 business days. . They have a wide variety of clothes and accessories for men, women, and children. Intellectual Property, Software and Content. BEWARE. My advice to anyone. Thanks for your feedback. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Beyond disappointed. The first time it was cancelled altogether. We have no idea when the dress will arrive or if it will arrive on time. My daughter has an event Nov. 19. 1200 Wall Street, Floor 2 After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. What a terrible return policy for a online store. You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. I threw out all the clothing. Please email us at resolution@lucyinthesky.email if anything else. Check out what 6,864 people have written so far, and share your own experience. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Lucy In The Sky Midi Dress - Black - Alice. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . Key Employees of Lucy In The SKY. We use dedicated people and clever technology to safeguard our platform. 1860 500 6633 is Tata Sky WhatsApp customer care number. I reached out to customer service numerous times and have not had a response. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). - Kate. Contact Us. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. If you order multiple styles with different delivery dates, they may ship separately. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. 0818 719 819. Our styles are designed exclusively in Los Angeles. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Overnight orders shipped Friday will be delivered Monday. Hi Hailey, Thanks for your feedback. Do not order from here. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com | Read 5,961-5,980 Reviews out of 6,594 Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active.