Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. Yes, pets are typically allowed, but it's always best to call ahead to confirm. More. I am so sorry to hear about this experience. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Location is terrific. What are some of the property amenities at JW Marriott Essex House New York? Insider Tip The concierge has personally curated a unique tour of Central Park. Review: JW Marriott Essex House New York | Prince of Travel New York City, New York 10019. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: When I told the front desk they said a manager would contact me. Not worth the $$$ at all! Join us for signature brunch selections or after-hours drinks at the cocktail lounge. I expected location and the building itself to be wonderful. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. We were given a room after a long flight that had been flooded the night before. This room was like an icebox box - literally. The restaurant was open limited hours with limited food. 160 Central Park South #1151 in Central Park South, Manhattan | StreetEasy JW Marriott Essex House New York - New York, NY 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews Nothing I can do. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Thank you for your response, we appreciate all feedback. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. Bed was comfortable enough, towels were nice. Gary understands the secret to the hospitality business: Make every guest feel special! Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. We hope our outlets will be reopened in time for your next visit. Finally our third room was acceptable but we had other problems. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. The JW Marriott Essex House New York proudly stands on Central Park South. She assured me she would get it straight and email me confirmation of my refund. FACT OR FAKEOUT? In addition the front desk refuses to send water to the room. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. We still do have our Marriott platinum status. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Crowne Plaza Times Square Manhattan, an IHG Hotel. Thank you for staying with us at the JWM Essex House New York! For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. In hospitality, JW Marriott Team. Our late-night menu of light snacks is designed for unwinding. I guess I expected an upgrade to a full view of the park. See more questions & answers about this hotel from the Tripadvisor community. The bedroom in my opinion was the best part of the suite. JW Marriott Essex House New York - Book Online We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Came back down to get a different room - no apology. Show More Select Room 4.3 / 5 Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. The restaurant was open limited hours with limited food. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. Use Spot Hero app to park at countless nearby lots for a fraction of williamsR4048FB, Thank you for taking the time to let us know about your experience while staying with us. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Arrived and checked in and was sent to a room that . I expected location and the building itself to be wonderful. more. Do not stay here! The rooms are nice sized with furnishings that are a bit dated. and you can also walk to the High Line at Hudons Yard if you fancy a real stroll! Perfect locationacross from Central Park between 5th and 6th Avenues. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Book JW Marriott Essex House New York in New York | Hotels.com A computer station is on site and WiFi is free in public spaces. Building: JW Marriott Essex House - StreetEasy Used award points for some. Getting around to the Central Park is few blocks away . Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. The room and dcor was spectacular, the service provided to our . There, you're likely to see a mix of business travelers and vacationing families. Guests can relax and enjoy a variety of beauty and spa . No service to the room at all during that time, even though I called for new towels. The room seemed slightly dated and like it hadn't been updated in a while. Then, I thought to myself, I'll bet they screwed up my bill. Felt completely safe and secure during my stay. At $1000/night peak rate, you could at least upgrade the shower. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Incredible! - JW Marriott Essex House New York - tripadvisor.com I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. I would say my expectations are high. The rooms were also clean, modern and amazing views of the park. We could see the park - but our room was on the side of the building so it was more of a partial view. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 As of 28 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 8 Jan 2023 start from CA $510, excluding taxes and fees. In hospitality, JW Marriott Team. I have shared your experience with our team. davemh333, Thank you for taking the time to let us know about your experience while staying with us. What a treat and I cant wait to be back. Events | JW MARRIOTT ESSEX HOUSE NEW YORK - New York | New York Great conversation This property always exceeded my expectations . JW Marriott Essex House New York Reviews - WeddingWire JW Marriott Essex House New York - New York, NY +1 212-582-5100 Open for Lunch & Dinner Finally our third room was acceptable but we had other problems. Thank you for the feedback and for your loyalty! maytef245, Thank you for taking the time to let us know about your experience while staying with us. Will definitely return for another stay at JW Marriott Essex House! This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Review tags are currently only available for English language reviews. Do not stay here! - Review of JW Marriott Essex House New York, New No room services, no fridge in room, not even a tea kettle. Easy grab and go for all the guest at their Club Lounge. No surprise that that never happened. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Reviews - ram-test5.ose-dev39-vxbyr.cloud.marriott.com Wi-Fi is only free in the lobby and other public areas. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Claim your listing for free to respond to reviews, update your profile and much more. Restaurant with limited menu (no soup at all). HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. Executive Lounge was the Highlight - Review of JW Marriott Essex House the location is beyond fabulous. Beautiful and clean. Which popular attractions are close to JW Marriott Essex House New York? This July was horrendous. Disclaimer: This content was accurate at the time the hotel was reviewed. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. She is such fun! Reserve a connector room or suite and expand the living space for your family, friends and groups. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . We went to the front desk they gave us another room. My wife and I wanted to attend mass our first morning there at a nearby RC church. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. Then Essex House tried to tell me I booked the entire thing on points. the, Julie S. said: We had the most amazing stay at the Nellie! Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. Great amenities; great restaurant/bar, and food. We went to the front desk they gave us another room. Do not park at the hotel. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. My 2 night stay at JW Essex House exceeded all expectations. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. This July was horrendous. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. If you stay here, the rooms are expensive to begin with. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. They hadn't bothered to refill the tissues in the bathroom from the prior guest. Thanks again to Essex House team for our wonderful stay in NYC! The space was large enough for our family. Let's just say perfection. Taxes and fees that are shown are estimates only. The Grand Salon can accommodate up to 550 people for a reception or 400 . It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Looking forward to staying at this hotel againVery SOON! Nearest Airport: LGA, JFK, EWR. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. Our room was in the back and was very quiet. Needless to say, ourWe stayed at this hotel in January and had a great stay. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. JW Marriott Essex House New York - Oyster.com Was upgraded to a great view of CP so added a point. Lock in the lowest price from these sites. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. This room was like an icebox box - literally. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. The Staff was extremely professional, cordial and accommodating. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Prices are subject to change. Spend your money elsewhere when staying in NYC. Thank you for your wonderful comments, we look forward to your return visit. Essex House told me that I booked the room on a AAA cash rate. JW Marriott Essex House | Midtown, New York Hotel | Virgin Atlantic Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . No problem. This two-hour self-guided walking tour highlights hidden gems within the park. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. We were there Memorial Day weekend and mask wearing was still required inside the hotel. JW Marriott Essex House Apartment Rentals - New York, NY - Zillow Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. Will definitely return for another stay at JW Marriott Essex House! The menu is mostly American. Real old-world charm and ambiance. They did not give me that so had to sleep on the floor. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Are pets allowed at JW Marriott Essex House New York? Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. JW Marriott Essex House New York - Cvent We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Hotel Jw Marriott Essex House New York, New York, United States Is parking available at JW Marriott Essex House New York? That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. Marriott Proprietary Information. She handed us a sheet of paper that had the name and address of the church but not the mass times. The location couldn't have been more ideal! Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Top room amenities include air conditioning, a flat screen TV, and a desk. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Popular attractions Rockefeller Center and Broadway are located nearby. 182 units; 42 stories; . Some rooms provide interior views while others offer city and park views. . Open for Check-in was quick and pleasant. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Having lived in New York it was great being back as a tourist and staying here. Pre pandemic we traveled extensively. We were given a room after a long flight that had been flooded the night before. Central Park Restaurants | JW Marriott Essex House New York Thank you for your feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. JW Marriott Essex House New York. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. JW Marriott Essex House New York | Costco Travel JW Marriott Essex House New York Are there any historical sites close to JW Marriott Essex House New York? JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport The only other time I had that experience was at Ritz Carlton Cancun. Rooms are nicer than they used to be, but nothing special. Housekeeping was spotty. Stay way. Food and Beverages - Room service (limited) and minibar (fees may apply). Modern take on an American steakhouse serving up killer steaks and fresh seafood. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Central Park Hotel | JW Marriott Essex House New York While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. JW Marriott Essex House New York - HotelsCombined JW Marriott Essex House New York - Historic Hotels Worldwide Family Time Package in New York, New York | JW Marriott Sure enough, there were bogus charges. The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. I don't even have AAA. laura.burton@marriott.com. JW Marriott Essex House New York - Booking.com Pre pandemic we traveled extensively. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 Thank you to the team! JW Marriott Essex House New York - U.S. News Travel I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please see our partners for more details.