optimum service outage map

Log into your online account to view a status update on a reported outage. 1996-2023 American Electric Power. By selecting Accept all, you consent to our use of Cookies. On the flip side of promotions are fees. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Home / Outage Map; 866.200.7273. Optimum.net is compatible with a wide range of browsers. Optimum offers both internet and mobile services. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Count to 5, then plug it back in. Downed power lines can energize the ground and nearby objects. Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick View storm video . It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. @OptimumHelp the internet has been down in bushwick for over 5 hours! Please look into it. The most recent Optimum outage reports came from the following cities: Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. It's been over 3 hours. Brenham isnt that small of a town. Assume all downed lines are energized and dangerous. Get Help; User Guides; Service Appointments; Optimum Service Plans; . When you opt in, we automatically fill in your ID from then on. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Please upgrade your browser and/or operating system to improve your user experience. Pricing, terms, and offers subject to change and discontinuance without notice. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Its been a month. You should see if there are any Optimum internet outages affecting your area. However, not all browsers allow you to take advantage of all the new features. You must have JavaScript enabled to use this form. @OptimumHelp maybe fix peoples ****? 2023 CSC Holdings, LLC. We always do our best to keep the lights on for the community, but sometimes outages occur. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. You can add home phone service for $15 to any internet plan. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Our lines, which hang on power poles, require power supplies to be active. Store Locator. Report a tree, light or possible power theft. To avoid unauthorized access, youll still have to enter your password. Are you also affected? 4 steps to restore power See how we restore power in your area. All plans include unlimited data. Want a real-time outage update? During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). To report an outage: Text OUT to 544487 (LIGHTS). In the last three months, how would you rate Optimum? All trademarks and service marks are the property of their respective owners. Power Outage. Optimum by Altice offers cable internet access. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. Hey @optimum internet been down all day since I woke up at 6am. Check current status and outage map. All rights reserved. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. Optimums mobile services are powered by T-Mobiles wireless network. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. @OptimumHelp the internet has been down in bushwick for over 5 hours! I understand the frustration with gift card issues. @OptimumHelp no service in truckee ca for 2 days. Use of this site constitutes acceptance of the AEP Terms and Conditions. Their equipment doesnt work half the time. So unsatisfied. @OptimumHelp I just received the worst customer service response after their scheduling error! Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. 07860. . @OptimumHelp I need help with an issue that hasnt been resolved since November. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ Explore plans below Under Support, located in the upper right corner, click Service status. to Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. How can you prepare for a storm? Users are reporting problems related to: internet, wi-fi and tv. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. During significant storms, we will share updates on our social media accounts. to get started. Jan 9 Customers in Conroe, TX are experiencing a loss of service. See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! We may not know you are without power. 1. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Outage reports and issues in the past 15 days originated from: Tips? Find out what is going on. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Optimum by Altice is the 4th largest cable provider in the United States. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". We know you depend on us for power and we take that responsibility very seriously. View the steps. Ive been patient. I understand that consent is not a condition of purchase. charges, at the number provided above. I also agree to the Terms and Conditions and Privacy Policy, which The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Without power to your home, your Optimum service will not work. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. program. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. Find out when service will be restored. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Help. @OptimumHelp I just received the worst customer service response after their scheduling error! Optimum by Altice offers service in 17 states. Disclaimer: All trademarks remain the property of their respective owners, and By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Enter the phone number associated with the outage address. Optimum Internet Services Do not assume a wire is down if your power is out. 5 or 9-digit ZIP code. Optimum by Altice offers service in 1,848 zip codes nationwide. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Having problems? CDC: https://emergency.cdc.gov/. @OptimumHelp any update when service in Franklin borough will be restored? Make sure your devices are charged and have your, 2. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Enter the account number associated with the outage address. Explore plans below There may be a slight delay while the menu screen loads. An outage is declared when the number of reports exceeds the baseline, represented by the red line. We strongly recommend that you upgrade to a more current browser. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. Internet. Plus, Optimum makes installation free for customers when they order online. . We will debit Remember User ID helps you log in without having to memorize your ID or look it up every time. Make sure to report and "downvote" such posts. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) Log in to check your outage status or search our outage map. Plug the modem back in and wait until it has fully restarted. Also don't post any of your personal information. Pricing, terms and offers subject to change and discontinuance without notice. Share them here. are also linked at the bottom of this page. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. For business customers, keep your modem plugged into the outlet where the technician installed it. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Reliable energy starts by putting safety first. Unplug your equipment (i.e., your modem or Gateway) Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Money and Energy Savings for Your Business, Community & Customer Experience/External Affairs, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you. We can't get your messages right now. Optimum Outage Map, The Bronx, New York. Now turn on your TV. It is common for some problems to be reported throughout the day. We need the GPS enabled on this device and your permission to use your location. Goes up $40 on my bill thats why I am leaving. @optimum Optimum sucks. Please don't call "support numbers" posted below most probably it's a scam. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Service calls have not helped. @OptimumHelp Outage in Sylva, NC? If you have any tips or frustrations you wish to share, please leave a message in the comments section! Check to see your plan options by entering your ZIP code at the top of this page. Note:Please only call 911 if you see a downed wire. Problems in the last 24 hours in Weston, West Virginia. Service for. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Criterion Digital 2023. Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? With Automatic sign-in, you register your You can easily perform a manual reboot by unplugging your modem and plugging it back in. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. download See if Optimum is available for your home: Sign into add enhanced services to your account now. . To view personalized information about current outages in your area, please sign in with one of the following options. connections on the go as easily as when you're connected at home. Facebook - Optimum Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). if it's plugged into a cable box, VCR, DVD player or gaming system. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut Share them here. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Horrible customer service. to view the Optimum WiFi Terms of Use. You've been recognized in our annual awards @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. hotspot. It is common for some problems to be reported throughout the day. There may be a slight delay while the menu screen loads. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. EnEnglish; EsEspaol; Check availability. Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. . @optimum Im feeling totally ripped off by @optimum. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k endstream endobj 740 0 obj <> endobj 741 0 obj <> endobj 742 0 obj <> endobj 743 0 obj <>stream Check optimum.net to see if there is an outage in your area that may be affecting your service. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Pricing, terms, and offers subject to . During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. This may take 3-5 minutes. Optimum Business - Service Outage Check for outages Sign in to check your service status. To report an outage call 1-888-LIGHTSS (1-888-544-4877). Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Search for and install any recommended updates. Latest outage, problems and issue reports in social media. Enter your ZIP code to get updates on your neighborhood. Plug your equipment back into the power source. @OptimumHelp no service for over an hour. All services not available in all areas. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov We advise not to turn the modem on and off to ensure the battery remains fully charged. display your award(s), Copy the Embed code and drop it into your site's HTML. Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. ^David, Hi there. Call 911 immediately if you see a downed power line. Call to check pricing and availability in your area. Weston and Lost Creek. Yes, I have to wait a week for a tech to get to me. Read on for details. This can take a few minutes. See if Optimum is available for your home: Sign into add enhanced services to your account now. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. Latest outage, problems and issue reports in social media. At the moment, we haven't detected any problems at . Learn More. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ You can use your own modem too if you prefer. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. @OptimumHelp Outage in Sylva, NC? . Optimum offers cable TV, home phone, and mobile services along with home internet service. Help. H\n0~ We will debit Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). All trademarks and service marks are the property of their respective owners. All rights reserved. . @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Having problems? Please try again later. All trademarks and service marks are the property of their respective owners. Useful comments include a description of the problem, city and postal code. Breadcrumb. We can't get your messages right now. Invalid Optimum ID, please complete all fields. Frustrations? Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. All services not available in all areas. Get it fixed. The . 3. Forget having to sign in every time you want WiFi access at an It also includes power to our network facilities and equipment located in your area. Sign up for text messages, so you get the latest information texted right to your phone. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If you have forgotten your security code, please call 800.956.4237. Check your internet connection by opening a web browser window. Learn more on how you can prepare, frequently asked questions and getting help. 1 Court Square West, Long Island City, NY 11101 Count to 5, then plug it back in. @OptimumHelp no service for over an hour. Make sure to report and "downvote" such posts. Optimum WiFi hotspot. Optimum WiFi hotspots are a network of over 1 million WiFi See if Optimum is available for your home. People with access to Optimum Fiber will have fiber routed directly to their homes. Run an antivirus scan to make sure the computer does not have a virus. View current outages on our 24/7 Power Center outage maps. It may take 3-5 minutes to reboot. Try visiting the following official links: We'd be happy to assist you with any promotional issues. *Accuracy not guaranteed. If Optimum is available in your area, youll have your choice of cable or fiber internet service. Brenham isnt that small of a town. ^David. The density of these reports is depicted by the color scale as shown below. If you have any questions, send an email to info@broadbandnow.com. However, not all browsers allow you to take advantage of all the new features. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. How to Get Compensated by Optimum On Your Own Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Invalid Optimum ID, please complete all fields. Having problems? 2023 CSC Holdings, LLC. So unsatisfied. Live outage map. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Staying connected during storms is critical. Our crews are actively working and will continue until all impacted customers are back online. Make sure to report and "downvote" such posts. If you are only having a service problem on one of your computers there may be a problem with the software. Optimum by Altice is available at this address. Without power to your home, your Optimum service will not work. You can connect from any WiFi enabled device, like a laptop, cell So, if youve enrolled in getting alerts, make sure your contact information. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! What is going on ? Electrical power is needed to operate your . At the moment, we haven't detected any problems at Optimum. How do I find out if internet is down in my area? All Rights Reserved. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. What is going on ? If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. An outage is declared when the number of reports exceeds the baseline, represented by the red line. An outage is declared when the number of reports exceeds the baseline, represented by the red line. @OptimumHelp any update when service in Franklin borough will be restored? We strongly recommend that you upgrade to a more current browser. Optimum's mobile services are powered by T-Mobile's wireless network. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. Download the WiFi HotSpot Finder App. Now turn on your TV. FlexAbility Internet access points that allow you to make high-speed Internet I understand the frustration with gift card issues. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Leave a message in the comments section! Tips? Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? device once and you'll automatically connect whenever you enter a The following are the most recent problems reported by Optimum users through our website. Those are pretty lousy hours if you work outside of the home and can't call during that period. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Sorry, we're unable to confirm Optimum by Altice is available at this address. Find outage information for Xfinity Internet, TV, & phone services in your area. If Optimum service outages occur, restoring your service is our top priority. Customer service is a joke. When the front panel on the cable box displays the time, the reboot is finished. Constant outages. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Optimum.net is compatible with a wide range of browsers. Also don't post any of your personal information. Report your outage online. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Yes, I have to wait a week for a tech to get to me. Whats going on? It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. All rights reserved. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Learn about outage & storm safety Reliable energy starts by putting safety first. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN like a laptop, cell phone, or tablet with your Optimum ID and password. @OptimumHelp internet outage in Bushwick (zip code 11206). In the last three months, how would you rate Optimum? Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down