queues to order were VERY slow moving. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Map updates are paused. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Closes in 4 h 52 min. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Hopefully, just a bad day. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. Popped in a few times for a cuppa and slice of cake, also good. absolutely no issues yes its atad expensive but you know how much it is before booking and going. One cream slice had become a cream slide. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Improve this listing. Such a shame as we come regularly for Sunday lunch which is always good. Dont go unless you want to be ages waiting for food. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Crockery all in good order; tea pits poured well. We paid for our food at 13:19 and it finally came to the table at 14:10. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Or by navigating to the user icon in the top right. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Can a gluten free person get a good meal at this restaurant? Easter chicks in the pet section were adorable. We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. cafe/restaurant was fairly busy. I will pass your comments on to the team. Tagine had cool spots! The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Nice gift shop too. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Download the app Get a free listing Advertise 0800 777 449. keywords location . Staunton Harold. more. more details. Husband tried the special, cottage pie, cleared the plate! Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. 9:00 AM-6:00 PM; Sun. Performance & security by Cloudflare. Tripadvisor performs checks on reviews. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. The action you just performed triggered the security solution. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. I am not a great ice skater, having only been a handful of times in my life. Crockery all in good order; tea pits poured well. wouls call again if in area. Click to reveal Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. I love black pudding - half a piece on the plate. Your IP: So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? Then for a cup of tea. This was the first breakfast we have had here and it will be the last. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Tools located, plants chosen. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Eventually I went up to the kitchen and asked when our food would be really. First of all this review is for the restaurant only. with wet runny prawn sauce! Claim your listing for free to respond to reviews, update your profile and much more. Planters at Tamworth & Bretby | Planters Garden Centres Lovely garden centre in general with a gift shop worthy of a visit. Get quick answers from Planters At Bretby staff and past visitors. btwthe map isnt for bretby by burton on trent! We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The toast was on the plate with the rest of the food and was soggy from the beans. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Called in on way back home and decided to have lunch. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. ranked the top 10 red sauces based on a taste test and price comparison - see the full list below, Amazon warns Fire TV Stick users about unofficial apps that could stop you streaming, Amazon's Fire TV Stick is one of the most popular ways to stream content online, B&M store closures announced with full list of locations across the UK, A handful of stores operated by the bargain retailer will be closing over the next few weeks or have already closed, Smiths Tavern landlord's theories on why trade has boomed in last six months, The historic, wet-led Ashbourne town centre pub has been 'exceptionally' busy - and not just for Shrovetide, Travellers Rest on Derby's iconic Mile pub crawl needs new licensee, It is known as the traditional meeting point for those taking on the celebrated city challenge, Lapel Clothing in Derby city centre closing down after 36 years of trading, The much-loved independent retailer has been helping men look sharp for more than three decades, One Stop store opens in Ilkeston replacing Tesco Express which shut last month, A three-week major rebrand took place before the convenience store reopened, These Marks & Spencer jeans are so comfortable that shoppers want them in all eight colours, One reviewer said they were 'a perfect fit', before adding that she will buy other colours, Four worst-performing Derbyshire GP surgeries revealed by CQC inspectors, The Care Quality Commission say they all require improvement, BBC Happy Valley controversial scene causes star to apologise to the nation, Sophie Rundle also starred as Peaky Blinders' Ada Shelby for all six series, Escape to the Country Derbyshire properties no good for couple who make major U-Turn, The couple claimed it was the area's geography that caused the biggest issue, Paul Warne makes double call as he names Derby County team to face Shrewsbury, Latest Derby County news from Derbyshire Live brings you how the Rams will line up against Steve Cotterill's side this afternoon, Heanor pensioner tormented by youths bashing fence gets justice after Derbyshire Live story, The 69-year-old felt she was being ignored, but since our story she has seen action and she's feeling more positive, Derby County v Shrewsbury LIVE: Team news and updates as Rams seek back-to-back wins, Latest Derby County news from Derbyshire Live brings you coverage from the game at Pride Park this afternoon, Beloved Derby dance studio sells for 302k after closing down, It successfully operated for more than 40 years under the leadership of a world-class ballet teacher, 28 Derby Telegraph funeral notices announced this week, Our thoughts are with everyone across the city and wider county who has lost a loved one recently, How well do you know Derbyshire's celebrities? Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Thanks for the review, we are so pleased you enjoyed the food and our service Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. The action you just performed triggered the security solution. Vegetables available limited - just got carrots with Cottage pie. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Food not cheap 10.99 for Cottage pie more than most pub prices. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. . This is the version of our website addressed to speakers of English in the United States. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options It was only just gone 3pm and they're open until at least 5pm. 219 Reviews. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Fish and chips were over cooked fish was near on black and chips pale About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. more details. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Some amazing stalls in attendance our fair offers a great few hours out . We've had quite a lot of families already come down to have a go on the ice. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Open full screen to view more. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Staunton Harold Nurseries and Garden Centre. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Ice skating was being thoroughly enjoyed by family groups. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Wordfence is a security plugin installed on over 4 million WordPress sites. Get quick answers from Planters At Bretby staff and past visitors. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Should have read previous Tripadvisor reviews. The garden centre's annual real Ice Rink will open on Saturday, October 22. (HTTP response code 503). But then I got to the peas, these weren't even Luke warm, they were stone cold. First to Review. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . I like it that they have a play area for the kids. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. I could not finish the breakfast and felt quite sickly afterwards from the grease. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Thank you.Decaffeinated tea was easily available, at no extra cost. Poor quality food. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben.