In these cases, customer service will attempt to contact you, using the information we have on file. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. and our In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Please note: The account holder is liable for bank charges levied by the receiving bank. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Fan Update from AXS The form needs to be signed and stamped by your GP and this may be chargeable to you. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Testimonials
If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. When it's time to go home, all combo lock deposit refunds are issued quickly. or was there no option for you? If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. But with Event Ticket Protector, they won't need to worry. We have made changes to our Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Therefore, we ask for: A completed medical confirmation form. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. You have chosen AXS Mobile ID as your method of delivery for your tickets. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. You are urged to review all pages displayed during your completion of a purchase. How do I get my . Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. The partial refund was completed early August 2020. Click here. What is Allianz Global Assistance Event Ticket Protector Insurance? Refund policies may vary depending on promoter, venue, state or local laws. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Let us know what you were doing when this page came up, plus your IP and request ID
BUY THE PERFECT TICKETS Front row or on the aisle? Yes - If customer is prevented from attending because of a government mandate, this is covered. Buying Tickets - AXS Help Center According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. All ticket prices for events that occur in the United States are stated in U.S. IP: 161.35.97.149
But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. AXS Tickets on the App Store AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. We will need these documents as part of the application process and cannot process a refund without them. I cannot access the Insurance company. All applicable fees and charges will be disclosed prior to completion of your purchase. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Axs Ticket Refund Insurance. Reporting Fraud - AXS Help Center who has the best covid cover for travel insurance? By browsing this website, you consent to the use of cookies. We act as a sales agent for our Client. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Performed analyses related to call center and ticket insurance costs. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Has anyone experienced anything similar? And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Click on the relevent section for more information. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. We act on behalf of a seller (our Client) when selling Primary tickets. Show more Show less I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Allianz | Event ticket protection - Allianz Partners US Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Spent most of yesterday trying for the new show tickets. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. How do I get my AXS Premium tickets once I complete my purchase? They will pursue AXS who in turn, will keep your money. Please be advised we will require a copy of the death certificate to be attached. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. x, Hello! Travel insurance: which policies have the best covid cover? found at the bottom of this page. The site owner may have set restrictions that prevent you from accessing the site. Click here. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. We need you to provide specific evidence of illness or injury for the ticket holder affected. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Press J to jump to the feed. x. These documents are require to process your application and you are unable to submit your application without these documents. Ticket T's and C's | The O2 Unfortunately, we will not be able to issue a refund on your ticket insurance. A scan or clear photograph sent by email is acceptable. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I would like a refund for a cancelled/rescheduled - AXS Help Centre If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. 1999-2023 PayPal, Inc. All rights reserved. We can't reclaim the money and issue the refund to a new card for you. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com You should base your purchase decision solely on the information provided. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Please visit our help page or contact customer support for assistance. Cover applies if an immediate family member or a member of the booking party tests positive. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. SOLD TICKETS VIA AXS MoneySavingExpert Forum If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Occasionally making progress only to be timed out. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? No refunds are offered for online (virtual) events unless the event is canceled. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Please note that further documentation may be required following our review. Violation thereof is grounds for revocation, seizure or cancellation without refund. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ad . Honestly this post makes me feel better though, thank you lol. can reveal. Be the first to know. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. The ticket is valid only for the event, date, time, and seat location issued. Do Not Buy Ticket Insurance From Ticketmaster/Allianz Will ticket | Stuff for Sale - Gumtree All fees and charges relating to your transaction will be disclosed to you during the purchase process. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Online applications are received immediately and are our preferred method of submission. Feb 17. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the
PSA: Be careful using AXS when purchasing your tickets cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects AXS is not responsible for the acts or omissions of any venue or Client. Cant get ticket refund from AXS MoneySavingExpert Forum NEVER AGAIN! WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. T&Cs may apply.'. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. You must supply the required Payment Method and/or other personal information in order to complete your purchase. . If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Ticket Insurance. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. By clicking Next, you agree to the AXS.com Terms and Conditions. Please provide details in the box below and attach supporting documentation as appropriate. We will require vehicle recovery service confirmation and receipts. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. Upon your payment in full, you shall be entitled to the tickets you have purchased. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. in the event description page, in pop-up boxes, or in an email). Please visit our help page or contact customer support for assistance. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. Took about 5-6 weeks and lots of following up but did get all my money back. Occasionally, we may require that the physical ticket is sent to us. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. It doesn't apply to housemates who aren't family members or due to attend the event. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Disabled seating is incredible on all levels of the arena. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. What is ticket insurance? and now it says "refund pending". Individuals in possession of a recording device are subject to confiscation and/or ejection. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. By Insurance Site July 2, 2022 July 2, 2022. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. Congratulations! AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Official Tickets and Your Source for Live Entertainment | AXS.com Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Seller fees on the Service may vary. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund.
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