apple tv audio sync issues

Looks like no ones replied in a while. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Im not sure why this has occurred especially given the cost of two homepods. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Bryantrichar, User profile for user: The audio loss seems to mostly impact more recent video files, but also some older ones. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. I've reset my AppleTV and two homepods and it still won't sync. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. To start the conversation again, simply In five minutes it gets about 5 seconds off. phillyknight, User profile for user: To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Reportedly, the issue is limited to the Plex app. provided; every potential issue may involve several factors not detailed in the conversations The problem happens multiple times on every episode I play, currently NCIS. only. Spectrum TV App audio out of sync today : r/Spectrum Oct 3, 2021 11:40 AM in response to aigars16. Airpods pro with Apple TV dialogue sync issues Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Apple TV+ subscribers irked by 'Greyhound' audio sync issue A forum where Apple customers help each other with their products. On iPhone: Tap Continue on the Wireless Audio Sync box. For now I try to downgrade to tvOS 14. However, Apple TV set-top owners have suffered similar problems in third-party apps. Why is there no student checking it with some devices before they roll it out? Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Or even restart the show from the beginning. and our Same for me! The problem is that apple took out the option to calibrate all formats for 24hz. Audio playback sounds really odd on a surround sound system. (I've tried disabling this, but no change in the sync issues). There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. We learn about Apple software updates as they're released, too. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Hasnt been a problem in the past. This thread leaves me to believe its not just my tv. It either starts buffering, loses sync with the audio track or loses audio altogether. Please help. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. On my brand new Apple TV 4 K i tried to watch HAYU tv. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Please fix this apple! According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Been having issues with audio/video syncing with my new ATV 4K. Thank you for confirming there are no differences in audio formats with both setups. Id say the issue started about 2 months ago. Adjust video and audio settings on Apple TV - Apple Support TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Been having this exact same problem with my AppleTV 4K and two homepods. dfried1, User profile for user: Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. May 1, 2021 8:39 PM in response to JoppeA. And this fix only lasts basically one day. I'm a techy who is particularly fond of Android smartphones. I love technology and like to talk about the latest news in the Tech industry. This has been happening to me too except also with TV+ and iTunes. Jul 29, 2014. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. #1. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. But the audio constantly slowly unsync's. This doesnt typically occur with Disney plus or streaming movies from iTunes. After upgrade to tvOS 15 airplay audio is out of sync. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. What can I do? Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. May 8, 2021 8:56 AM in response to DougCG. elmofles, User profile for user: New York, Is there a fix for this besides pausing, rewinding and playing again..? This is happening across all of the live streaming apps. Very annoying. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. It was on there for TVos 14.4 and have no idea why they took it out. Agree, sync calibration seems to make it worse than if you didnt do it. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. I have tried all of your suggestions without any improvement. Select Video and Audio. ArnoldL51, call Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. ask a new question. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Note: This issue applies to some TV models released in 2019 or later. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. On Apple TV: Click on the Settings app on the Home screen. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. omissions and conduct of any third parties in connection with or related to your use of the site. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. This adjustment should resolve the issue for the time being, at least until the official fix arrives. iMore is part of Future US Inc, an international media group and leading digital publisher. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! The service also helps one organize media from personal collections and online services. Please help! I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. frame matching etc. And starts drifting again. I'm about ready to sell this thing and buy Apple TV. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. During this time, Apple could change the process or remove the tool from a future beta version. I have Dolby enabled incl. Want to know more about us? Yep, same here. User profile for user: User profile for user: Before this, he worked in the technology field across different industries, including healthcare and education. The result is oversaturated colors that give skin tones and hair a seemingly Apple TV is way more stable. Aug 12, 2021 4:25 PM in response to Ccastle84. Yes, brutal sync issues with 14.5. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Any idea what the problem might be. This occurs when using Appletv app on a TCL tv. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. All on 14.5, after resetting a couple of times. One could get rid of the issue by switching to the Infuse client. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. Apple AirPods 2 (opens in new tab) (from $159 at Apple). Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. ayrtonoc, User profile for user: But recent updates to the Plex app are likely to be the culprit on other platforms. All are using AAC audio codecs. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. ask a new question. You will receive a verification email shortly. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Blackbeard456, User profile for user: Fix? Darryl0289, User profile for user: sync is much better when using airplay but still not 100% perfect. All postings and use of the content on this site are subject to the. YouTube TV audio is out of sync with video. Copyright 2000-2023 M2N Limited E. & O.E. Very disapointing. Frustrating indeed. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. The problem happens multiple times on every episode I play, currently NCIS. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Heres how it works. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Oct 7, 2021 8:38 PM in response to Ccastle84. Also, my picture is slightly glitchy. Really really unacceptable. Thank you again, I misunderstood the status of the signal. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). This doesn't look like a fluke. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Here's how it compares to the 2022 13-inch MacBook Pro with M2. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Some claim that they were able to play videos without any audio sync issues on the Infuse client. I have Dolby enabled incl. This doesnt correct itself until I restart the Apple TV. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. Oct 2, 2021 3:04 PM in response to aigars16. Sometimes it takes a couple of tries. I have the same issues on almost all my streaming apps recently. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. 1-800-MY-APPLE, or, Sales and It may be my imagination, but some channels seem worse than others, but only slightly. When the match frame rate is on some content has really annoying lip sync content. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Oct 8, 2021 6:36 PM in response to Ccastle84. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. frame matching etc. It makes things basically unwatchable. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Andy Epprecht, User profile for user: A writer who usually finds himself on the other side of the spectrum. For a better experience, please enable JavaScript in your browser before proceeding. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. provided; every potential issue may involve several factors not detailed in the conversations When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). after updating the iOS, my tv starts going out of time when I AirPlay the sound. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Source. Before 14.5, the wireless sync tool did a great job, now it doesnt. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Thank you for posting in Apple Support Communities. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Well, very happy with the sound but very disappointed with the audio lag. Apr 28, 2021 8:35 AM in response to ashtv. My device is set to auto update and is current. Typically I make it a few minutes into a show before it starts. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. User profile for user: Complete mess. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Oct 9, 2021 4:52 AM in response to Ccastle84. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. If not, then update the HomePods to 14.5 as well. It NEVER did this in any earlier OS. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Not sure if you reset the Apple TV or HomePods or both? Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. I am available to assist in any troubleshooting. NY 10036. Delighted to have just upgraded my home cinema after about 14 years. We did come across a potential workaround that may help solve the problem for some. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? To start the conversation again, simply First, make sure youre running the latest tvOS version on your Apple TV. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. My issues are with hard wired speakers fed via hdmi and not on all streams. DocMultimedia, call Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Audio sync issues, definitely caused by Apple TV : r/appletv Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The video signal is processed by. The company is currently conducting internal testing of the soon-to-be-launched application update. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin

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